Shequita Wilson
Charlotte
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Atrium Healthcare
07.2021 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Education
Associate of Arts - Education
Central Piedmont Community College
Charlotte, NCBachelor of Science - Human Services
Purdue University
West Lafayette, IN05.2026
Skills
- Coordinate Events
- Job Assignments
- Team Assignments
- Resolving Complaints
- Motivating Performers
- Supervising Employees
- Safe Work Methods
Certification
safe serve certification
Timeline
Supervisor
Atrium Healthcare
07.2021 - Current
Associate of Arts - Education
Central Piedmont Community College
Bachelor of Science - Human Services
Purdue University
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