Shequeta Osorio
Charlotte
Summary
Dependable professional with over 20 years of experience in customer service, data entry, and administrative support. Recognized for strong problem-solving, organizational, and communication skills. A self-starter who successfully managed legal documentation, household operations, and high-volume data systems with precision and care.
Overview
25
25
years of professional experience
Work History
Legal Document Preparer & Homemaker
Self-Employed
01.2019 - Current
- Oversaw day-to-day household operations, including budgeting, scheduling, and administrative tasks.
- Independently researched and submitted immigration petitions that led to spouse’s U.S. citizenship.
- Maintained legal documentation and supported family logistics through organized recordkeeping.
Medical Data Entry Clerk
Distribution Technology
01.2010 - 01.2019
- Handled over 180,000 mammogram records for Charlotte Radiology with a focus on accuracy and confidentiality.
- Processed 350–500 patient charts daily and assisted with scanning, indexing, and digital archiving.
- Operated the Total Recall System to streamline medical data retrieval and storage.
Customer Service & HBC Clerk
Harris Teeter
01.2001 - 01.2009
- Delivered top-tier customer service and resolved escalated issues with professionalism.
- Generated financial reports and ensured compliance with store and department procedures.
- Maintained accurate inventory records and liaised with vendors for timely restocking.
Education
Bachelor of Science - Criminal Justice
University of North Carolina
01.2009
Bachelor of Science - Psychology
University of North Carolina
01.2009
Skills
- Customer Service
- Data Entry
- Legal Documentation
- Communication
- Time Management
- Leadership
- Organization
- Process Improvement
Timeline
Legal Document Preparer & Homemaker
Self-Employed
01.2019 - Current
Medical Data Entry Clerk
Distribution Technology
01.2010 - 01.2019
Customer Service & HBC Clerk
Harris Teeter
01.2001 - 01.2009
Bachelor of Science - Criminal Justice
University of North Carolina
Bachelor of Science - Psychology
University of North Carolina
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