Shelly Rivenbark
Peachland
Summary
I was a stay at home PTO mom that stumbled into a part-time job at East Union Middle several years ago and that has taken to where I am today.
I truly enjoy what I do and having a part in watching our students grow into amazing young adults.
Overview
14
14
years of professional experience
Work History
Data Manager
UCPS
Forest Hills HS
01.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
Administrative Secretary
UCPS
Forest Hills HS
06.2019 - 01.2021
- Managed scheduling and calendar coordination for executives, ensuring efficient time management.
- Streamlined office procedures to enhance workflow efficiency and improve team collaboration.
- Developed filing systems for electronic and paper documents, enhancing information retrieval speed.
- Coordinated meetings and events, overseeing logistics to ensure successful execution.
- Trained new administrative staff on office protocols and software tools for operational consistency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Counseling Secretary/Registrar Clerk
UCPS
Forest Hills HS
06.2013 - 06.2019
- Managed scheduling for counseling sessions, optimizing appointment availability and reducing wait times.
- Maintained confidential client records, ensuring compliance with privacy regulations and organizational standards.
- Coordinated communication between counselors and clients, enhancing service delivery and client satisfaction.
- Assisted in developing office procedures to streamline operations and improve overall efficiency.
- Served as a liaison between students, parents, teachers, and administrators to address concerns or answer inquiries effectively.
- Contributed to a welcoming environment for students seeking assistance through friendly interaction and empathetic listening skills.
- Streamlined the intake process for new students, gathering necessary information and scheduling initial counseling appointments.
- Facilitated parent-teacher conferences by coordinating schedules, preparing materials, and providing administrative support.
- Expedited transcript requests for current students or alumni by establishing a streamlined application process online or in person.
- Improved student counseling services by efficiently maintaining and organizing appointment schedules.
- Assisted counselors in providing timely support to students with effective communication and coordination.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Testing Assistant
UCPS
East Union Middle School
08.2011 - 06.2013
- Increased accuracy in test results by conducting thorough accommodations checks with IEP department chairperson.
- Collaborated with team members to identify potential areas of improvement within testing processes.
- Managed and maintained a well-organized testing environment to ensure consistency and accuracy in results.
- Copied, organized and distributed testing assignments.
- Handled EOG test day teacher check-in to ensure all testing modifications were meet for state testing.
- Provided/Oversaw/Gave accommodated test sites for daily teacher testing.
- Mentored paperwork for test day trainings.
- Met monthly with IEP department to ensure all IEP documents were up to date.
Education
High School Diploma -
Anson High School
Wadesboro, NCTimeline
Data Manager
UCPS
01.2021 - Current
Administrative Secretary
UCPS
06.2019 - 01.2021
Counseling Secretary/Registrar Clerk
UCPS
06.2013 - 06.2019
Testing Assistant
UCPS
08.2011 - 06.2013
High School Diploma -
Anson High School