Summary
Overview
Work History
Education
Timeline
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Shelly Rivenbark

Peachland

Summary

I was a stay at home PTO mom that stumbled into a part-time job at East Union Middle several years ago and that has taken to where I am today.

I truly enjoy what I do and having a part in watching our students grow into amazing young adults.

Overview

14
14
years of professional experience

Work History

Data Manager

UCPS
01.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.

Administrative Secretary

UCPS
06.2019 - 01.2021
  • Managed scheduling and calendar coordination for executives, ensuring efficient time management.
  • Streamlined office procedures to enhance workflow efficiency and improve team collaboration.
  • Developed filing systems for electronic and paper documents, enhancing information retrieval speed.
  • Coordinated meetings and events, overseeing logistics to ensure successful execution.
  • Trained new administrative staff on office protocols and software tools for operational consistency.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Counseling Secretary/Registrar Clerk

UCPS
06.2013 - 06.2019
  • Managed scheduling for counseling sessions, optimizing appointment availability and reducing wait times.
  • Maintained confidential client records, ensuring compliance with privacy regulations and organizational standards.
  • Coordinated communication between counselors and clients, enhancing service delivery and client satisfaction.
  • Assisted in developing office procedures to streamline operations and improve overall efficiency.
  • Served as a liaison between students, parents, teachers, and administrators to address concerns or answer inquiries effectively.
  • Contributed to a welcoming environment for students seeking assistance through friendly interaction and empathetic listening skills.
  • Streamlined the intake process for new students, gathering necessary information and scheduling initial counseling appointments.
  • Facilitated parent-teacher conferences by coordinating schedules, preparing materials, and providing administrative support.
  • Expedited transcript requests for current students or alumni by establishing a streamlined application process online or in person.
  • Improved student counseling services by efficiently maintaining and organizing appointment schedules.
  • Assisted counselors in providing timely support to students with effective communication and coordination.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Testing Assistant

UCPS
08.2011 - 06.2013
  • Increased accuracy in test results by conducting thorough accommodations checks with IEP department chairperson.
  • Collaborated with team members to identify potential areas of improvement within testing processes.
  • Managed and maintained a well-organized testing environment to ensure consistency and accuracy in results.
  • Copied, organized and distributed testing assignments.
  • Handled EOG test day teacher check-in to ensure all testing modifications were meet for state testing.
  • Provided/Oversaw/Gave accommodated test sites for daily teacher testing.
  • Mentored paperwork for test day trainings.
  • Met monthly with IEP department to ensure all IEP documents were up to date.

Education

High School Diploma -

Anson High School
Wadesboro, NC

Timeline

Data Manager

UCPS
01.2021 - Current

Administrative Secretary

UCPS
06.2019 - 01.2021

Counseling Secretary/Registrar Clerk

UCPS
06.2013 - 06.2019

Testing Assistant

UCPS
08.2011 - 06.2013

High School Diploma -

Anson High School

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Shelly Rivenbark