Shelley Hicks
Wake Forest
Summary
Dynamic Registered Nurse experienced in delivering high-quality care across diverse clinical settings. Proven ability to implement tailored care plans, educate patients, and collaborate with multidisciplinary teams to improve patient satisfaction and safety.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Travel Registered Nurse
Aya Healthcare-VCU Community Memorial Hospital
South Hill, VA
10.2025 - 01.2026
- Assessed patient needs and gathered medical histories to provide tailored care plans.
- Administered medications and monitored patient responses for safety and effectiveness.
- Collaborated with healthcare teams to ensure seamless patient transitions between facilities.
- Educated patients and families on health management and recovery processes.
- Utilized electronic health records systems for accurate documentation of patient information.
- Adapted quickly to new environments, maintaining high standards of patient care across diverse settings.
- Engaged in continuous learning to stay updated on best practices and healthcare regulations.
- Demonstrated adaptability when assigned to different units or shifts as needed, seamlessly integrating into diverse healthcare teams while maintaining exceptional performance levels.
- Prevented complications in critical situations by promptly recognizing symptoms and initiating appropriate interventions.
- Safeguarded patient privacy rights through diligent compliance with HIPAA regulations during all interactions with medical records and personal information.
- Maintained strict adherence to infection control protocols, ensuring a safe environment for patients and colleagues alike.
- Reduced medication errors through meticulous administration and documentation of medications, treatments, and IV therapies.
- Improved patient outcomes by diligently monitoring vital signs and adjusting treatment plans accordingly.
- Elevated patient trust by establishing strong rapport and effectively addressing concerns related to their care plans or overall health status.
- Increased patient satisfaction by consistently providing compassionate, empathetic care during hospitalizations.
Travel Registered Nurse
Aya Healthcare- Cone Health- The Moses H. Cone Memorial Hospital
Greensboro, NC
04.2025 - 10.2025
- Participated in training sessions to enhance clinical skills and knowledge of nursing practices.
- Administered medications and treatment to patients and monitored responses.
- Streamlined communication among healthcare teams by providing accurate and timely updates on patient conditions.
- Enhanced patient care by efficiently managing multiple cases in high-stress environments.
- Educated patients and their families on health maintenance, disease prevention, and post-discharge care for optimal recovery.
- Collaborated with interdisciplinary teams to develop customized care plans tailored to individual patient needs.
- Contributed to higher standards of care within the facility by mentoring new nurses and sharing best practices from prior experiences in various clinical settings.
- Facilitated smooth transitions between facilities by effectively communicating pertinent patient information to receiving staff members.
- Supported positive work environment by mentoring new nursing staff, promoting culture of learning and professional growth.
- Increased patient comfort and support with empathetic communication and attentive bedside manner.
- Achieved high levels of patient satisfaction, providing compassionate care and effectively addressing patient concerns.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Critical Care Float Pool Registered Nurse
UNC Johnston Health
Smithfield, NC
07.2024 - 06.2025
- Administered critical care interventions in high-acuity settings to optimize patient outcomes.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Monitored vital signs and assessed patient conditions, responding promptly to changes.
- Documented patient progress and treatment plans accurately in electronic health records systems.
- Participated in quality improvement initiatives to enhance operational efficiency within the float pool unit.
- Adapted quickly to diverse clinical environments, ensuring consistent delivery of high-quality nursing care.
- Identified patient care problems and implemented corrective actions in alignment with hospital policies, procedures and regulations.
- Improved patient outcomes through accurate interpretation of vital signs, lab results, and telemetry data for timely intervention.
- Championed patient-centered care by actively involving patients and their families in treatment decisions and goal-setting discussions.
- Assessed and documented changes in patient's condition and prepared patient for transfer to higher level of care.
Travel Registered Nurse
Nomad Health- Person Memorial Hospital
Roxboro, NC
04.2024 - 07.2024
- Increased awareness of health and safety protocols among staff, leading to reduction in workplace accidents.
- Reduced stress among patients and their families by offering clear communication and support throughout treatment process.
- Enhanced efficiency in emergency response procedures, contributing to hospital's ability to handle critical situations effectively.
- Implemented patient care plans to achieve optimal health outcomes, demonstrating commitment to excellence in nursing practice.
- Improved team collaboration by initiating regular communication meetings, optimizing patient care coordination.
- Provided comprehensive care for patients in high-stress environments, leading to notable increases in patient satisfaction and recovery rates.
- Reduced medication errors by implementing double-check system with fellow nursing staff, enhancing patient safety.
- Optimized use of medical supplies by implementing inventory control measures, contributing to cost savings without compromising patient care.
Travel Registered Nurse
Nomad Health- Novant Health Huntersville Medical Center
Huntersville, NC
07.2023 - 04.2024
- Streamlined patient admission process with efficient data entry and patient assessment, reducing wait times significantly.
- Administered medications and treatments with high degree of accuracy, ensuring patient safety and adherence to healthcare protocols.
- Enhanced patient care quality by meticulously following treatment plans tailored to individual health conditions.
- Conducted patient education sessions to promote health awareness and disease prevention, leading to decrease in readmission rates.
- Managed patients recovering from medical or surgical procedures.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Evaluated patient histories, complaints, and current symptoms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Maintained detailed patient records for accurate documentation and effective treatment planning, ensuring compliance with healthcare regulations.
- Fostered culture of continuous improvement by participating in professional development opportunities and staying updated on best practices in nursing.
Registered Nurse, Medical-Surgical Unit
UNC Rex Healthcare
Raleigh, NC
06.2022 - 06.2023
- Administered medications and treatments according to established protocols and patient care plans.
- Monitored patient vital signs, assessing health status, and reporting changes to the healthcare team.
- Collaborated with multidisciplinary teams to develop individualized care strategies for optimal patient outcomes.
- Educated patients and families on post-discharge care, ensuring understanding of treatment plans.
- Assisted in the implementation of evidence-based practices to enhance patient safety and care quality.
- Streamlined documentation processes using electronic health record systems, improving efficiency in patient data management.
- Led quality improvement initiatives aimed at reducing hospital readmission rates through enhanced discharge planning protocols.
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Advocated for and strived to protect health, safety, and rights of patient.
- Recipient of numerous daisy award nominations
Certified Nursing Assistant
UNC Rex Healthcare
Raleigh, NC
07.2019 - 06.2022
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained accurate patient records and documentation in electronic health systems.
- Supported nursing team in implementing care plans tailored to individual patient needs.
- Trained new staff members on protocols and best practices for patient care.
- Advocated for patient needs, enhancing overall quality of care provided within the facility.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Education
Bachelor of Science - Nursing
Fayetteville State University
Fayetteville, North Carolina, NC12-2025
Associate of Applied Science - Nursing
Vance Granville Community College
Henderson, NC05-2022
Skills
- Wound care
- Telemetry monitoring
- Medical-surgical nursing
- Geriatric nursing
- Psychiatric nursing
- Intensive care unit
- Step Down/ Intermediate care
- Hospice care
- Orthopedic nursing
- Joint commission compliance
- Advanced cardiovascular life support (ACLS)
- NIHSS certified
- CPI certified
- CPR/AED
- Microsoft office
Certification
- BLS
- NIHSS
- ACLS
- CPI
Timeline
Travel Registered Nurse
Aya Healthcare-VCU Community Memorial Hospital
10.2025 - 01.2026
Travel Registered Nurse
Aya Healthcare- Cone Health- The Moses H. Cone Memorial Hospital
04.2025 - 10.2025
Critical Care Float Pool Registered Nurse
UNC Johnston Health
07.2024 - 06.2025
Travel Registered Nurse
Nomad Health- Person Memorial Hospital
04.2024 - 07.2024
Travel Registered Nurse
Nomad Health- Novant Health Huntersville Medical Center
07.2023 - 04.2024
Registered Nurse, Medical-Surgical Unit
UNC Rex Healthcare
06.2022 - 06.2023
Certified Nursing Assistant
UNC Rex Healthcare
07.2019 - 06.2022
Bachelor of Science - Nursing
Fayetteville State University
Associate of Applied Science - Nursing
Vance Granville Community College