Shelley Andrews
Warsaw
Summary
Results-driven QA Laboratory Supervisor recognized for strong leadership in safety compliance and documentation. Expertise in implementing process improvements that elevate laboratory standards and support cross-functional product development. Detail-oriented QA Laboratory Supervisor known for strong communication and safety compliance skills. Experienced in managing laboratory operations and driving process improvements to enhance overall efficiency and quality.
Overview
39
39
years of professional experience
2
2
Certifications
Work History
QA Laboratory Supervisor
Butterball
Mt Olive
04.1997 - Current
- Supervised daily laboratory operations and ensured compliance with safety regulations.
- Managed team schedules and delegated tasks for efficient workflow.
- Collaborated with cross-functional teams on product development projects.
- Implemented process improvements to enhance laboratory efficiency.
- Maintained accurate records of test results and regulatory documentation.
- Maintained accurate records of data collected during experiments.
- Kept equipment in good working order and facilities clean, neat and organized.
- Conducted training sessions for new lab technicians in proper use of equipment, safety protocols.
- Monitored laboratory inventory levels for reagents and supplies; ordered additional items as needed.
- Generated monthly Quality Control reports.
- Identified and reported issues affecting test performance.
- Participated in extra training and courses to refine and improve upon industry knowledge.
- Reduced occurrence of lab test errors for improved reliability and to avoid need for retesting.
Laboratory Technician
Butterball
Mt Olive
07.1992 - 04.1997
- Conducted routine quality tests on raw materials and finished products.
- Maintained laboratory equipment and ensured proper calibration.
- Documented test results accurately and organized samples for analysis.
- Adhered to safety protocols and maintained a clean working environment.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Prepared test samples and obtained and recorded test data in accordance with standards.
- Completed lab tests and communicated results to supervising staff.
- Ensured that all laboratory areas were kept clean and orderly at all times.
- Assisted and instructed other laboratory technicians.
- Prepared solutions of reagents for use in experiments according to standard procedures.
- Identified potential problems during testing process and took corrective action as necessary.
- Communicated with outside parties and laboratory management regarding test results.
- Provided technical support to colleagues regarding methods used in experiments or data interpretation.
- Prepared lab for daily operations by stocking materials and equipment.
- Used time management and adaptability skills to prioritize and run multiple tests.
- Attended lab meetings to participate in research discussions.
- Provided exceptional customer service to internal and external stakeholders, addressing inquiries and concerns promptly.
- Documented and reported test results accurately, maintaining detailed records in compliance with laboratory protocols.
- Interpreted test results and determined need for retesting.
QA Technician
Butterball
Mt Olive
05.1987 - 07.1992
- Conducted thorough inspections of products to ensure quality standards.
- Developed and maintained quality assurance documentation for compliance purposes.
- Collaborated with production teams to identify and resolve quality issues.
- Worked with team members to create efficient workflows, resulting in high productivity.
- Assisted other members of the QA team in identifying areas for improvement in processes and procedures.
- Maintained policy, procedures, work instructions, and projects for quality and continuous improvement agendas.
- Maintained up-to-date knowledge of industry standards related to software testing best practices.
- Developed process improvements to enhance overall data quality.
- Participated in continuous improvement initiatives to enhance product quality and team performance.
Education
High School Diploma -
James Kenan High School
Warsaw, NC06-1982
Biology
Lenoir Community College
Kinston, NCSkills
- Laboratory management
- Quality control
- Process improvement
- Safety compliance
- Documentation practices
- Data analysis
- Regulatory standards
- Troubleshooting techniques
- Team leadership
- Communication skills
- Problem solving
- Time management
- Maintenance scheduling
- Verbal and written communication
- Policy updates
- Microbiology techniques
- Quality control guidelines
- Lab operations
- Laboratory safety
Certification
HACCP Certified
Timeline
QA Laboratory Supervisor
Butterball
04.1997 - Current
Laboratory Technician
Butterball
07.1992 - 04.1997
QA Technician
Butterball
05.1987 - 07.1992
High School Diploma -
James Kenan High School
Biology
Lenoir Community College