Summary
Overview
Work History
Education
Skills
Certification
Personal Note
Timeline
Generic

Shelia Smith

Edenton

Summary

To obtain and maintain a DSD Receiver position where I can utilize my organizational, communication, and leadership skills to improve team productivity and efficiency. I aim to contribute to accurate inventory management, effective vendor relations, and overall team success, while supporting the growth of my colleagues and advancing my personal and professional goals.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Team Lead – Food Lion (Richmond/NC Market)

SAS Retail Services
01.2018 - 01.2023
  • Managed a team of 8 across 16 Food Lion stores.
  • Oversaw all merchandising projects and monthly sets.
  • Maintained 100% project completion rate each cycle.
  • Set high performance expectations and ensured team accountability.
  • Supported strategy reset teams (night and day), leading teams of 35–40 people plus shelving contractors.
  • Known for consistent execution and high store satisfaction.

Retail Implementation Specialist (Team 49 – Richmond Market)

Retail Business Services / Delhaize America
01.2014 - 01.2018
  • Led 15-store team responsible for resets and merchandising updates.
  • Coordinated strategy resets, overseeing large-scale night set operations.
  • Maintained detailed completion logs and ensured team success.
  • Temporarily stepped aside due to family medical issues (now resolved).

Multiple Roles (Various Stores)

Food Lion
01.2012 - 01.2013
  • Food Lion 514: Full-time in HBC; ran truck, stocked items, CAO maintenance, DSD & SA backup, produce fill-in.
  • Food Lion 1159: Full-time Deli Backup; part-time backup in Scan, DSD, and Produce departments.

PCA/CNA

HCC Personal Care
02.2006 - 09.2009
  • Provided in-home care for elderly/sick clients.
  • Assisted with medication reminders, hygiene, meal prep, and errands.

Sales Representative / Reset Team Member – Team 68

Acosta Sales & Marketing
01.2006 - 01.2009
  • Worked with Food Lion stores to implement new items and execute planogram resets.
  • Ensured retail distribution for clients such as Nestlé and Ocean Spray.
  • Followed up on reset work to ensure accuracy and quality.

Support Staff

Greene County Skills
12.2005 - 01.2007
  • Supported individuals with mental disabilities in daily activities and life skills.

Resident Support Counselor

Com Care Inc.
10.2001 - 08.2003
  • Worked in group homes assisting mentally challenged individuals with ADLs and social integration.

Education

High School Diploma -

Powhatan High School
Powhatan, VA

Skills

  • Inventory Management
  • Receiving & Stocking Procedures
  • Product Scanning & Labeling
  • Use of Handheld Devices (RF Scanners, Guns)
  • Data Entry & Record Keeping
  • Product Verification & Quality Control
  • FIFO (First-In, First-Out) Procedures
  • Vendor Delivery Protocols
  • Handling Invoices and Bills of Lading
  • Safety & Compliance Awareness
  • CAO (Computer Assisted Ordering) – Grocery & Perishables
  • Team Leadership & Training
  • Conflict Resolution
  • Vendor Relationship Management
  • Team Collaboration
  • Strong Communication (Verbal & Written)
  • Issue Escalation and Resolution
  • Professionalism with Internal/External Stakeholders
  • Clear communication with vendors, drivers, and team members
  • Strong documentation of deliveries and discrepancies
  • Leadership in high-volume, time-sensitive environments
  • Trained and mentored new team members
  • Led by example through work ethic, punctuality, and dedication
  • Maintained positive working relationships across departments

Certification

  • Administration of Medication
  • Professional Crisis Management Practitioner
  • Alzheimer’s Disease Training
  • CNA Certificate (Clinicals at Erwin Nursing Facility)
  • PCA Certificate
  • CAO Training – Food Lion
  • Job Coach Training
  • Successful completion of all LMS system training modules

Personal Note

I am passionate about the retail and merchandising field and take pride in seeing my team succeed. I’ve built strong relationships with store leadership, maintained high standards, and consistently delivered results. I’m dependable, detail-oriented, and ready to continue growing in a role that values leadership, accuracy, and team success.

Timeline

Team Lead – Food Lion (Richmond/NC Market)

SAS Retail Services
01.2018 - 01.2023

Retail Implementation Specialist (Team 49 – Richmond Market)

Retail Business Services / Delhaize America
01.2014 - 01.2018

Multiple Roles (Various Stores)

Food Lion
01.2012 - 01.2013

PCA/CNA

HCC Personal Care
02.2006 - 09.2009

Sales Representative / Reset Team Member – Team 68

Acosta Sales & Marketing
01.2006 - 01.2009

Support Staff

Greene County Skills
12.2005 - 01.2007

Resident Support Counselor

Com Care Inc.
10.2001 - 08.2003

High School Diploma -

Powhatan High School

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Shelia Smith