Shelby Estes
Mocksville
Summary
Dynamic and dedicated professional with extensive experience in customer service at Raymor Oil and Fins Cafe. Proven ability to enhance customer satisfaction through effective communication and efficient cash handling. Recognized for maintaining high standards of cleanliness and organization, ensuring a positive shopping and dining experience. Committed to integrity and teamwork.
Overview
3
3
years of professional experience
Work History
Cashier
Raymor Oil
12.2024 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided excellent customer service, addressing inquiries and resolving concerns promptly.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Assisted in restocking merchandise to ensure product availability for customers.
Waitress
Fins Cafe
02.2023 - 08.2023
- Provided prompt and courteous service to enhance guest dining experience.
- Assisted with menu knowledge to support customer inquiries and selections.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to meet health standards.
- Monitored tables for guest satisfaction, addressing any issues promptly.
Education
High School - Nursing
CATS Academy
Troutman, NCSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Cash register operation
- Order taking
- Written and verbal communication
- Cash register systems
Timeline
Cashier
Raymor Oil
12.2024 - Current
Waitress
Fins Cafe
02.2023 - 08.2023
High School - Nursing
CATS Academy