Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Shelby
References
Timeline
Generic

Shelby Austin

Conover

Summary

Retail professional with extensive experience in customer service, payment processing, and sales. Proven ability to communicate effectively and collaborate within teams to enhance operational efficiency. Committed to continuous learning and adapting to new processes to drive organizational success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

Walmart
Conover
03.2023 - Current
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Head Hostess

Cracker Barrell Old Country Store
Winston-Salem
04.2021 - 02.2023
  • Assisted servers in bussing tables when needed during busy periods.
  • Provided menus to customers and answered questions regarding menu items.
  • Greeted guests upon arrival and escorted them to their tables.

Education

Certification - Brazilian waxing

Milady
Online Class
05-2025

Associate of Arts - Cosmetology

Catawba Valley Community College
Hickory, NC
12-2024

Skills

  • Brazilian waxing
  • Skin analysis
  • Customer service
  • Product knowledge
  • Sales techniques
  • Time management
  • Team collaboration

Affiliations

I consider myself a well rounded person because I make time for different aspects of my life that matter to me. I’m committed to staying healthy and disciplined, so I go to the gym regularly it's something that keeps me both physically and mentally strong. I also value my social life and enjoy spending quality time with friends, whether we're out or just catching up. And I have a real passion for movies I love exploring different genres and perspectives, which helps me stay curious and open-minded. Balancing fitness, relationships, and personal interests keeps me grounded and motivated.

Accomplishments

I was honored to be named employee of the month at my current job (Walmart) for my consistent performance and strong work ethic.

Certification

Graduated from Catawba County Community Collage with high honors, and earned full certification in cosmetology, including proficiency in hair styling, skin care, makeup application, and nail services.

Completed advanced training by Milady online course in Brazilian waxing techniques, ensuring a high level of proficiency and client satisfaction in this specialized service.

Languages

English
Professional

Shelby

I have a genuine passion for Brazilian waxing and take great pride in providing a service that not only leaves my clients feeling confident but also ensures their comfort throughout the process. My dedication to perfecting this craft comes from a deep understanding of both technique and client care. I am committed to creating a relaxed, welcoming environment where clients feel at ease, whether it’s their first session or they’re a regular. The artistry behind Brazilian waxing ensuring precision, smooth results, and a personalized experience is something I truly enjoy, and I continuously seek to refine my skills to offer the best possible service. It’s incredibly rewarding to help clients feel empowered and confident in their own skin.

References

References available upon request.

Timeline

Cashier

Walmart
03.2023 - Current

Head Hostess

Cracker Barrell Old Country Store
04.2021 - 02.2023

Certification - Brazilian waxing

Milady

Associate of Arts - Cosmetology

Catawba Valley Community College
Shelby Austin