Sheila Lattimore
Greensboro
Summary
Experienced, driven and dedicated Real Estate professional with proven success navigating clients through home-buying process while ensuring a smooth and satisfying experience. Track record of building both strong client and agent relationships as well as over-achieving sales targets.
Overview
8
8
years of professional experience
1
1
Certification
Work History
New Home Sales Consultant
D.R. Horton
05.2016 - 01.2024
- Gained a wealth of knowledge which was in turn implemented in facilitating the home purchase process with buyer customers/ agents
- Actively managed each community that I oversaw ensuring the ideal presentation of the homes / sites as well as the Model Sales center
- CONSISTENTLY exceeded both company and personal sales goals each quarter, resulting in recognition as top-performing sales representative for several years
- Numerous awards and recognition received
- Provided exceptional customer service by promptly addressing buyer/ customer inquiries and resolving issues, resulting in improvement in customer satisfaction ratings
- Developed and maintained strong relationships with real estate agents resulting in repeat business and partnership experience for them and their clients
- Implemented effective prospecting strategies as required utilizing CRM and additional internal systems
- Conducted product demonstrations to customers / agents and effectively communicated the value proposition of the homes
- Utilized CRM software to track leads, manage pipeline, and generated sales with new and repeat customers as well as agents
- Built strong rapport with clients through regular communication channels including phone calls, emails and meetings etc
- Attended New Home Orientation walk-through with Builder Superintendent and buyer(s) to ensure homes are clean / move in ready and document any outstanding needs
- Conducted weekly construction meetings with community Builder Superintendent in order to review updates on construction status as well as address any questions or issues
- Actively sought out both upsell and cross-sell opportunities to assist in helping customers identify the right home / community
- Conducted meetings with the financing team and external lender Partners in order to review updates on customer loan statuses as well as address any questions or issues
- Mentored junior sales team members on best practices for prospecting, negotiation tactics etc
- Canvassed local real estate offices to connect and provide up to date information on current home Inventory and incentives
Education
BIC Certification -
NC Real Estate Commission
03.2024
Some College - Elementary Education
Winston-Salem State University
Winston-Salem, NC05.2001
High school diploma -
Mount Tabor High School
Winston-Salem, NC06.1998
Skills
- Product Demos
- Prospecting
- Sales Management
- Presentation Skills
- CRM Software
- Negotiation
- Excellent lead Conversion
- Customer service
- Relationship selling
- Sales closing
- Buyer qualification
- Realtor collaboration
- MLS data entry and maintenance
- Teamwork and collaboration
- Attention to detail
- Active listening
- Effective communication
Certification
Real Estate License, Real Estate Broker
Personal Information
- Willing To Relocate: NC area
Timeline
New Home Sales Consultant
D.R. Horton
05.2016 - 01.2024
Some College - Elementary Education
Winston-Salem State University
High school diploma -
Mount Tabor High School
BIC Certification -
NC Real Estate Commission
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