Sheila H. Moore
Wake Forest
Summary
The path of my career has taken me through many avenues over the last 39 years. My journey has taught me how to be a follower and a leader. My most rewarding path has been to mentor people into their full potential. Experience, education, motivation, and communication skills are the foundation of my career. Today, I stand as a leader promoting staff support and team building to increase motivation, with purpose to complete the organization's mission. My leadership ability to recruit and manage employees, fosters commitment and compliance to achieve organizational goals. My ability to be an active listener promotes effective communication and continued dialogue as a leader and co-worker. These qualities portray a desire to help the members of the organization, develop commitment, and promote a harmonious workplace that grows potential. To be an effective leader, starts with a desire to serve that develops into a conscious choice to lead. My career path has shown me that being a leader is not just a title, it is a process. My leadership style provides inspiration and encouragement to employees. It is important for me to be an example that grows confidence and connection to all involved. My goal is to be the leader that exemplifies a successful workplace, by being a leader that does not force the vision for growth but involve employees in the process for growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Women's Center Special Care Registered Nurse
Nash/UNC Healthcare
Rocky Mount, NC
07.2016 - Current
- Managed nursing activities to ensure quality care and compliance with safety standards in Mother/Baby, Labor and Delivery and Special Care Nursery units.
- Facilitated teamwork and open communication among neonatologist, neonatal nurse practitioners, and OB/GYN staff to enhance family-centered care in Mother/Baby, Labor and Delivery and Special Care Nursery environments.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Led initiatives to enhance patient safety protocols, improving compliance with healthcare standards.
- Perform daily rounding with patients and families to ensure care provided was family-centered, involving the patient and family in plan of care during their hospital stay.
- Support mothers and families in a 'Baby Friendly' Women's Center.
- Performed thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Participator in 5 s' projects that focused on organizing care areas to improve time management and quality of care for co-workers.
- Provide education and support to parents during the acute, and transitional care, for newborn development & discharge processes.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Provide breastfeeding education, support, and assistance to mothers.
- Monitored vital signs and provided necessary treatments to ensure stabilization of infants facing respiratory and physical distress.
- Monitored and managed respiratory interventions for infants, utilizing advanced equipment such as ventilators, CPAP, oxyhoods, and high-flow nasal cannula oxygen systems.
- Performed catheter insertion and maintenance for umbilical venous, umbilical arterial, and peripheral intravenous lines to facilitate administration of intravenous fluids, antibiotics, and parenteral nutrition.
- Administered proper techniques for inserting and maintaining nasogastric, oral gastric, and Replogle suction tubes, enhancing patient treatment protocols.
- Competent to assist with the insertion and maintain care of infant chest tube to treat suspected pneumothorax or acute respiratory infections.
- Assisted in the preparation and aftercare of male newborn circumcisions, prioritizing hygiene and procedural compliance.
- Competent to initiate and maintain infant phototherapy policies, procedures, and protocols.
- Care for infants of substance abuse mothers utilizing (NAS) Neonatal Abstinence Scoring protocol.
- Credential staff on EPOC blood analysis testing.
- Operated and maintained equipment to ensure optimal functionality for all women's center patients.
Nurse Manager
Nash/UNC Healthcare
Rocky Mount, NC
05.2012 - 06.2016
- Worked closely with hospital board members and administrators to comply with hospital vision and mission goals.
- Maintained an open-door policy for employees to build comfortable, supportive, and trusting relationships with me as their leader.
- Participated in touring of several hospitals to decide on design and layout for the new Women's Center.
- Worked closely with architects, designers, and equipment vendors, to build a $25 million, 47,000-square-foot State-of-the-Art Women's Center.
- Active team member that worked with past and future patients and families to collaborate community desires to implement a family centered care facility.
- Community promoter and educator for the planning, building, and opening of State-of-the-Art Women's Center.
- Participated in written, radio and television interviews.
- Worked closely with Neonatologist, Pediatricians, Obstetricians, Neonatal Nurse Practitioners, Locum Hospitalists, and other Hospital Physicians to provide safe, quality patient care.
- I participated in all the interviews prior to hiring of physicians.
- Assisted with the transition of local Pediatrician unit coverage to hiring of Locum Hospitalist to cover Mother/Baby infants and pediatric patients.
- Development and collaboration to write policies and procedures for Labor and Delivery, Special Care Nursery, Mother/Baby and Pediatrics, needed for proficient care of Women's Center patients.
- Maintained Women's Center and Pediatric Unit budgets.
- Resolved critical staffing issues when implementing new staffing projects/models.
- Shared duties of yearly performance evaluations for approximately 100 employees with the Women's Center Director.
- Managed an open bay 8 bed Level II Special Care Nursery, while collaborating the building process of a 12-bed private room Level II Special Care Nursery.
- Managed a 16 private room Mother/Baby Unit.
- Managed with the assistance of a Shift Supervisor, a four room Labor and Delivery unit while collaborating to build a six room LDR unit.
- Managed a 10 room Pediatric Unit that treated sick children birth-17 years of age.
- Adult patients were occasionally admitted to pediatric unit and pediatric nurses were trained to care for them.
- Managed and designed processes to create a more cohesive pediatric unit to increase staff morale.
- Instrumental in the development process to get pediatric psychiatric patients from the Emergency Room Behavioral Health unit to a more pediatric friendly environment.
- Instrumental in the conversion of pediatric patient rooms to safely accommodate Involuntary Committed Pediatric patients when needed.
- Initiated the requirement for all pediatric staff to be trained in Crisis Prevention Institution (CPI).
- Initiated orientation and training for pediatric nurses to increase mother/baby knowledge while becoming an important part of the Women's Center.
- Initiated increased knowledge opportunities and yearly competency training.
- Pediatric nurses were required to attend Pediatric Advanced Life Support (PALS) and (S.T.A.B.L.E) Blood Sugar & Safe Care for compromised infants, Temperature regulation, Airway stabilization, Blood Pressure stability, Lab work, Emotional support to families.
- The required training increased nursing skills needed to care for sicker patients.
- Performed bi-weekly payroll for 72 employees.
- Facilitator for three-unit staffing schedules for 60 employees.
- Ordered unit supplies for direct patient care and staff support.
- Wrote purchase orders and agreements for equipment in the Labor/Delivery, Mother/Baby, Special Care Nursery and Pediatric units.
- Attended weekly-monthly hospital council meetings to provide input for Women's Center units.
- The council meeting information was then relayed back to Women's Center staff during organized monthly unit staff meetings.
- Nursing Council team member.
- Patient Family Centered Care team member.
- Hospital Quality Council member.
- Participated in yearly breastfeeding education and competencies.
- Facilitator and participator for staff members, yearly competencies to increase education and knowledge for unit policies, procedures, and protocols.
- Facilitator of required Root Cause Analysis events.
- Facilitator for '5's' methodology projects.
- Maintained a culture of transparency in the Women's Center by, planning and delivering monthly staff meetings for five different units.
- These meetings were for organizational and unit updates.
- There was allotted time for question-and-answer sessions to allow staff to voice any comments or concerns in a group setting with leadership.
- Worked with hospital leaders and physicians to maintain positive patient and family outcomes.
- Instrumental in the improvement of Hospital Consumer Assessment of Healthcare Scores (HCAPS) in my managed units.
- Reviewed unit telephone follow-up calls weekly.
- If there were any issues, I contacted the patient to try and resolve the issue.
- Patient experiences become shared experiences and influential in community opinions.
Shift Supervisor
Nash Community Hospital
Rocky Mount, NC
05.2010 - 05.2012
- Shift Supervisor during care transition from Level I newborn nursery to the implementation and opening of a Level II Special Care Nursery.
- Worked closely with leaders and consultants to change from an OB/GYN unit and Level I Newborn Nursery into a Mother/Baby unit and Level II Special Care Nursery.
- Participator and Educator of staff to 'Lean Methodology'.
- The design implemented new processes, metrics, and tools to maximize customer value with decreased staffing models.
- Encouraged and educated staff into changed mindset of being a specialty nurse in Labor/Delivery, Mother/Baby and Special Care Nursery.
- Active leader in the planning, designing, budgeting, and opening of the first eight bed Special Care Nursery of Nash General Hospital.
- Met regularly with design team and organizational leaders to perfect the vision for the first Nash General Special Care Nursery.
- Responsible for organizing and facilitating meetings with equipment and supply vendors for organizational and staff evaluations.
- Responsible for writing purchase agreements for equipment and supplies to maintain quality patient care.
- Facilitated staff education on new equipment and supplies.
- Facilitated staff rotations for education and training to affiliated hospitals Neonatal Intensive Care Unit.
- Active member of leadership team to perform professional and peer interviews with modeled physicians, nurses, and leaders for the new Special Care Nursery.
- Focused on potential interview participates that exhibited willingness to provide kindness, compassion, empathy, celebration of life and counselor when there was a death or heartbreak.
- Worked closely with department leaders in Pharmacy, Respiratory Therapy, Laboratory Services, Radiology, Special Medicine departments and Information Technology (IT) to develop policies and procedure guidelines to establish an efficient Special Care Nursery.
- Worked closely with Neonatal Nurse Practitioners to develop policies, procedures and protocols required for educating Special Care Nurses.
- Worked closely with Pediatricians, Neonatologist, Obstetricians, and hospital leaders to provide a culture of transparency increasing staff and patient satisfaction.
- Active promoter in the education for the hospital staff and community about the Special Care Nursery.
- Team leader and superuser during the implementation of Cerner electronic medical record.
- Organized 6-week staffing schedules for Special Care Nurses.
- Facilitator of unit self-scheduling process.
- Performed bi-weekly payroll for Special Care Nurses.
- Facilitator of required Root Cause Analysis events.
- Participated in yearly breastfeeding education and competencies.
- Facilitator and participator for staff members, yearly competencies to increase education, knowledge and updates for unit policies, procedures, and protocols.
Education
Master of Science - Nursing /Leadership
Barton College
Wilson, NC05-2018
Bachelor of Science - Nursing
Barton College
Wilson, NC05-2016
Associate Degree - Nursing
Pitt Community College
Greenville, NC08-1992
Skills
- Supervisory skills in nursing
- Facilitating learning experiences
- Collaborate with healthcare professionals for maternal and neonatal care
- Support infant care in delivery settings
- Continuity of care for preterm infants
- Comprehensive patient evaluations
- Documentation expertise
- Patient and family advocacy providing compassion and empathy
- Care management for infants requiring respiratory support
- Infection prevention strategies
- Strong clinical judgment
- Perform Intravenous therapy and maintenance
- Individualized care planning
- Real-time telemetry analysis
- Lab result interpretation
- Procedure preparations
Accomplishments
- Maternal Newborn Care Certification
- Neonatal Resuscitation Certified
- S.T.A.B.L.E Certified
- BLS Certified
- Collaborated with a team of architects, designers, upper level hospital administration, Chief Executive Officers, Staff and Community in the build of a State of the Art Women's Center.
- Collaborated with multiple departments in the hospital to develop policies and procedures for quality patient care.
- Prepare staff for Joint Commission Accreditation surveys.
Certification
- Certification in Maternal Newborn Nursing
- Neonatal Resuscitation Certified
- CPR Certified
- S.T.A.B.L.E Certified
Awards
Daisy Foundation Awards from Patients
Timeline
Women's Center Special Care Registered Nurse
Nash/UNC Healthcare
07.2016 - Current
Nurse Manager
Nash/UNC Healthcare
05.2012 - 06.2016
Shift Supervisor
Nash Community Hospital
05.2010 - 05.2012
Bachelor of Science - Nursing
Barton College
Master of Science - Nursing /Leadership
Barton College
Associate Degree - Nursing
Pitt Community College