Shaylin Bonefont
Salisbury
Summary
Motivated recent college undergraduate with aspirations of pursuing graduate studies in education. Known for strong work ethic and ability to work independently. Excellent organizational and team collaboration skills, with a proven track record of process improvement. As a Student Cafe Assistant at the University of Richmond, excelled in enhancing customer satisfaction through exceptional service and maintaining high cleanliness standards. Proficient in money handling and teamwork, successfully managed product shortages and ensured availability of fresh offerings, contributing to a welcoming environment for a diverse clientele.
Overview
3
3
years of professional experience
Work History
Writing Consultant
University of Richmond
08.2023 - 08.2024
- Assisted with research to support clients' specific writing projects and goals.
- Implemented problem-solving techniques to help clients overcome writer's block and other common writing obstacles.
- Successfully guided students through the entire writing process from brainstorming to final revisions; ultimately improving academic performance.
- Collaborated with clients on revising and editing a variety of documents, ensuring coherence and clarity.
- Provided constructive feedback on drafts, helping clients refine their ideas and arguments for maximum impact.
Student Cafe Assistant
University Of Richmond
09.2021 - 05.2024
- Wiped, sanitized, and maintained floors, facilities, and equipment to adhere to company standards and procedures.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Provided a welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Replenished products daily for optimal freshness and visibility.
- Produced food and drink products adhering to company quality and quantity standards.
- Notified management of product and supply shortages to reduce disruption in availability.
- Assisted customers with product selection by answering questions about food ingredients and nutritional value.
- Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
- Maintained clean and attractive product displays to entice customer purchases.
Education
Bachelor of Arts - English
University of Richmond
Richmond, VA05.2024
Skills
- Teamwork and Collaboration
- Money Handling
- Customer Relations
- Adaptability and Flexibility
- Time Management
- Barista expertise
- Cleanliness Maintenance
- Effective Feedback
- Content Development
- Grammar proficiency
- Proofreading
Hobbies
- Reading - books, comics, webtoons, mangas, and fanfictions
- Watching anime, tv shows, Youtube videos
- Listening to music
- Playing video games
Timeline
Writing Consultant
University of Richmond
08.2023 - 08.2024
Student Cafe Assistant
University Of Richmond
09.2021 - 05.2024
Bachelor of Arts - English
University of Richmond
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