Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shayla Oxendine

Maxton

Summary

Beginner Certified Nursing Assistant with Experience in customer service demonstrates strong teamwork, adaptability, and communication skills, ensuring excellent satisfaction. Proficient in Microsoft applications and scheduling.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Direct Support Professional

RHA
06.2025 - Current
  • Supported individuals with disabilities in daily living activities to enhance independence and quality.
  • Monitored client progress and reported changes to team members, ensuring appropriate adjustments to care strategies.
  • Maintained clean, safe, and well-organized patient environment.

PSE Clerk

USPS
07.2023 - 03.2024
  • Handled customer postal needs, ensuring timely package and letter dispatch.
  • Assisted customers with mailing services, improving service efficiency.
  • Enhanced customer satisfaction through effective postal solutions.

Assistant Manager

Bojangles
07.2022 - 11.2022
  • Managed employee scheduling and inventory control.

Shift Manager

Bojangles
08.2021 - 07.2022
  • Managed inventory levels, reducing waste and optimizing stock.
  • Focused on improving customer satisfaction.

Cashier

Bojangles
11.2020 - 08.2021
  • Efficiently managed cash transactions and provided exceptional customer service, enhancing overall guest satisfaction at Bojangles.

Education

High School Diploma - undefined

Scotland High School
Laurinburg, NC
05.2021

Skills

  • Communication
  • Customer Service
  • Teamwork
  • Adaptability
  • Microsoft
  • Time management
  • Client support
  • Client documentation
  • Housekeeping tasks
  • Daily living support

Certification

  • Certified at ServSafe
  • BLS CERTIFICATION

Timeline

Direct Support Professional

RHA
06.2025 - Current

PSE Clerk

USPS
07.2023 - 03.2024

Assistant Manager

Bojangles
07.2022 - 11.2022

Shift Manager

Bojangles
08.2021 - 07.2022

Cashier

Bojangles
11.2020 - 08.2021

High School Diploma - undefined

Scotland High School

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Shayla Oxendine