Shayla A. Bergeron
Raleigh
Summary
Dynamic leader with proven success at Lyrics Loft, enhancing donation initiatives for children with autism. Skilled in data analysis and client relationship building, I fostered partnerships across North Carolina, significantly increasing donation impact. Skillful at public speaking, I advocate for awareness and support, driving community engagement and fundraising efforts. Behavioral health professional with demonstrated expertise in behavior analysis and intervention strategies. Proven ability to work collaboratively with multidisciplinary teams to achieve measurable outcomes. Skilled in data collection, patient interaction, and implementing individualized treatment plans. Reliable and adaptable, consistently meeting evolving needs of clients and team members.
Overview
6
6
years of professional experience
Work History
Vice President of North Carolina Donations
Lyrics Loft
03.2023 - Current
- Oversee donation initiatives as Vice President of Donations for Lyrics Lofts, a nonprofit supporting children with autism.
- Organize and host clothing drives to collect essential apparel for children in need.
- Establish and maintain partnerships with clinics across North Carolina to distribute donations effectively.
- Coordinate volunteer efforts and community outreach to maximize donation impact.
- Manage logistics and inventory of collected clothing to ensure efficient distribution.
- Advocate for awareness and support of children with autism through fundraising and networking efforts.
Behavioral Technician, BT
01.2023 - Current
- Responsible for assisting behavioral analysis teams in evaluating mental health patients and their conditions over a certain timeframe
- My duties include adhering to behavioral health plans developed by other mental health professionals to provide patients with beneficial care, interviewing patients at their homes or healthcare facilities and drafting reports to relay their progress to senior mental health professionals
- Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
- Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
- Conducted functional behavior assessments to identify the underlying causes of challenging behaviors, allowing for targeted intervention strategies.
- Supported family members in understanding ABA principles, empowering them to effectively implement strategies at home.
Server
131 Main
01.2021 - 01.2023
- Performed I coordinated with host staff, wait staff, managers, and cooks to create a phenomenal guest experience and work environment
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Ambassador
131 Main
01.2020 - 01.2023
- Interacted with customers daily, handling all aspects of customer relations and attending to all customer questions and concerns promptly and professionally
- Maintained and helped run the hostess stand and managed sales records for each shift
- Promoted sales and was recognized by management for superior shopper scores
- Turned over the dining room repeatedly throughout each shift, upholding all health and safety standards to meet company policies and procedures and secure a safe and enjoyable dining experience for all guests
Volunteer
YoungLIFE
01.2020 - 01.2021
- As a volunteer for a Young Life Camp over the summer, I spent a week away from home with no phone serving the campers as a leader throughout their camp week.
- Lead server and would help run breakfast, lunch and dinner for the entire camp.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Assigned a group of 15 girls to watch after for the week to be their camp counselor.
- Maintained clean, neat, and operational facilities to serve program needs.
Nanny for Child with Special Needs
01.2019 - 01.2020
- As a nanny for a child with special needs, I had to help the child with everyday activities such as feeding, using the bathroom, going to the park, bathing, and going out in public.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
Education
Psychology
Central Piedmont Community College
Charlotte, NCPsycology
Wake Technical Community College
Raleigh, NCBachelor of Arts - Psychology
North Carolina State University
Raleigh, NCSkills
- Oral and Written Communication
- Data analysis
- Client relationship building
- MS PowerPoint
- Public speaking
- Media relations
- Customer Service
- Presentations
- Team leadership
Timeline
Vice President of North Carolina Donations
Lyrics Loft
03.2023 - Current
Behavioral Technician, BT
01.2023 - Current
Server
131 Main
01.2021 - 01.2023
Ambassador
131 Main
01.2020 - 01.2023
Volunteer
YoungLIFE
01.2020 - 01.2021
Nanny for Child with Special Needs
01.2019 - 01.2020
Psychology
Central Piedmont Community College
Psycology
Wake Technical Community College
Bachelor of Arts - Psychology
North Carolina State University
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