Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Shayanna Conner

Fayetteville

Summary

Dependable and detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Womack Army Medical Center
09.2024 - 03.2025
  • Filled medication and entered data accurately into systems.
  • Provided customer service by helping people with their pharmacy needs (refills, fill issues, new prescriptions, pickups, etc.)
  • Managed tasks under pressure, keeping operations smooth and secure.
  • Provided phone support as needed for current patients about medications.

Pharmacy Technician

Carolina Infectious Disease PA
06.2024 - 09.2024
  • Checked data carefully to maintain accuracy.
  • Worked with others under strict rules, adapting quickly to changes.
  • Kept supplies organized, gathered supplies as needed for successful compounding for the day.
  • Tracked all temperatures and pressures.

Pharmacy Technician

Actalent Contract (Centene Pharmacy Solutions)
10.2022 - 06.2024
  • Used software (ExpressScripts ESI) to process and verify data about medication history, ICD codes, and prior requests.
  • Handled task queues fast, solving problems under deadlines.
  • Provided remote assistance and communicated clearly.
  • Learned new processes quickly and adjusted to updates.
  • Used criteria to determine eligibility requirements.

Pharmacy Technician

Cape Fear Valley Medical Center - The Pavilion Pharmacy
06.2022 - 09.2022
  • Ensured customers were taken care of and any questions asked were addressed by pharmacist.
  • Managed inventory, restocks, and deliveries.
  • Filled prescriptions, entered information based on prescription info, and filed accordingly.

Pharmacy Technician

Columbus Regional Healthcare System
08.2021 - 06.2022
  • Tracked inventory, restocked, and rotated supplies.
  • Followed detailed steps for compounding.
  • Adjusted to busy schedules and changes for medication delivery.

Education

High School Diploma -

Whiteville High School
Whiteville, NC
01.2020

Skills

  • Technical Skills: PTCB Certification, CompTIA Security Certified, IT Fundamentals, Troubleshooting, Basic networking, Data entry and verification, Software experience (ExpressScripts ESI), , DHCP, DNS, VLAN’s and Port Security, Operating Systems, Communication, Software Installation, Customer Support, Technical Support, Microsoft Windows, Computer Hardware, Linux
  • Professional Skills: Problem solving, Time management, Teamwork, Attention to detail, Clear communication, Customer service, Adaptability, Leadership, Task prioritization, Remote assistance, Quick learning, Process improvement, Error detection, Billing support, Confidentiality and HIPAA

Accomplishments

PTCB Certification

CompTIA Security+

Technical Support Fundaments

Certification

  • PTCB Pharmacy Tech Certification
  • CompTIA Security+ Certification
  • Technical Support Fundamentals

Timeline

Pharmacy Technician

Womack Army Medical Center
09.2024 - 03.2025

Pharmacy Technician

Carolina Infectious Disease PA
06.2024 - 09.2024

Pharmacy Technician

Actalent Contract (Centene Pharmacy Solutions)
10.2022 - 06.2024

Pharmacy Technician

Cape Fear Valley Medical Center - The Pavilion Pharmacy
06.2022 - 09.2022

Pharmacy Technician

Columbus Regional Healthcare System
08.2021 - 06.2022

High School Diploma -

Whiteville High School

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Shayanna Conner