Shay Cruz
Winston-Salem
Summary
Dynamic and compassionate professional with extensive experience as a Private Nanny for Meredith Cannon, excelling in relationship building and infant care. Proven ability to foster child development while managing schedules and maintaining a clean environment. Adept at conflict resolution and customer service, ensuring positive experiences for families and children alike.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
4
4
years of professional experience
Work History
Private Nanny
Meredith Cannon
Summerfield, NC
08.2025 - Current
- Communicated effectively with parents regarding children's progress and behaviors.
- Managed household tasks related to childcare, maintaining a clean and orderly environment.
- Built positive and nurturing environments to support child social and emotional growth.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Retail Sales Associate
Panera Bread
Winston-Salem, NC
12.2024 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale systems efficiently for accurate transaction processing.
- Maintained cleanliness and organization of dining and service areas to ensure customer satisfaction.
- Collaborated with team members to meet daily sales goals and improve store performance.
- Provided training support to new associates on operational procedures and customer service standards.
- Handled customer complaints promptly, ensuring resolution and retention of clientele.
- Greeted customers and helped with product questions, selections, and purchases.
Assistant Teacher
Infinite Dance Studio
Greensboro, NC
09.2021 - 08.2023
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
- Established strong relationships with parents through regular communication, fostering trust and collaboration for their child's development.
Education
High School Diploma -
Northwest Guilford High School
Greensboro, NCSkills
- Relationship building
- Infant care experience
- Schedule management
- Toddler care experience
- Customer service
- Customer assistance
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Conflict resolution
Timeline
Private Nanny
Meredith Cannon
08.2025 - Current
Retail Sales Associate
Panera Bread
12.2024 - Current
Assistant Teacher
Infinite Dance Studio
09.2021 - 08.2023
High School Diploma -
Northwest Guilford High School