Shawn Akhtar

• Manage daily operations of a high traffic department ensuring team efficiency, product presentation, and task completion.
• assist customers and contractors with custom project quotes and in-depth product knowledge.
• track department sales performance, inventory movement, and weekly reports to support business goals.
• maintain accurate inventory levels, manage stock replenishment, and reduce shrink through process control.
• train and support associates while acting as a key point of contact for escalated issues and solutions.
• Recognized for strong communication, problem-solving, and reliable leadership during peak business times.

Detail-oriented and hardworking team member with hands-on experience in the day-to-day operations of a small, veteran-owned apparel company in Wilmington, NC. Played a key role in inventory organization, order fulfillment, and quality control to ensure smooth warehouse operations and timely shipping. Assisted with packaging, labeling, and preparing apparel for local and online sales. Maintained a clean, efficient work environment while supporting the company’s mission and customer satisfaction goals.