Shatara Kellam
Kannapolis,NC
Summary
Dynamic and dedicated professional seeking a position within a people-oriented organization that values teamwork and collaboration. Committed to leveraging extensive customer service experience to excel in a challenging environment while contributing to corporate goals. Eager to foster positive relationships and enhance customer satisfaction through effective communication and problem-solving skills. Passionate about driving results and supporting team success in a fast-paced setting.
Overview
20
20
years of professional experience
Work History
Lead Mentor Teacher
Save The Children Head Start/Early Head Start
Concord, North Carolina
08.2021 - 01.2026
- Create a safe environment and build effective relationships with children and families.
- Plan, conduct, and document observations, assessments, and screenings
- Work closely with management to ensure compliance with Head Start Performance Standards
- Work with Co-EHS Teacher, Aides, and Volunteers to develop their skills within the program
- Conducted regular assessments of children's progress, tailoring interventions to meet diverse needs effectively.
Lead Teacher
Concord Children’s Academy
Concord, North Carolina
11.2020 - 07.2021
- Provide basic needs for children.
- Provide weekly lesson plans for children and parents.
- Establish policies and procedures to maintain classroom order.
- Develop observation and progress assessments for each child.
- Utilize appropriate developmental instruction that promotes learning and growth.
Lead Teacher
McGill CDC
Concord, North Carolina
11.2019 - 03.2020
- Establish and enforce rules of behavior for children in their classroom.
- Provide basic needs for children.
- Provide tools and resources for children to use and explore during learning and play activities.
- Develop weekly lesson plans.
- Improved classroom environment through effective behavior management techniques.
Lead Teacher
City Kidz Child Development Center
Huntersville, North Carolina
11.2018 - 11.2019
- Design and follow a full schedule of activities and discover suitable teaching material
- Provide basic care and caregiving activities
- Remain in constant communication with parents and update them on the progress of their children
- Using appropriate developmental materials and skills to promote learning and growth
Shift Lead
Walgreen
Charlotte, North Carolina
04.2018 - 10.2018
- Open and close store in absence of store management
- Model and deliver excellent customer service
- Proactively greet and assist customers
- Maintain accurate inventory counts
- Coach team members as directed by management
- Assist with bookkeeping, including cash reports and bill payments
- Complete special assignments and other tasks assigned
Retail Associate
Ross Stores
Moorestown, New Jersey
09.2014 - 06.2015
- Maintain and monitor store inventory for accurate reporting
- Provide courteous and prompt service to customers
- Operate Point-of-Sale and process payments
- Provide excellent customer service
- Assist Store Manager with daily store closing
Certified Home Health Aide
BAYADA Home Care Specialist
Voorhees, New Jersey
01.2013 - 07.2013
- Provider compassionate care to clients
- Assist clients with daily personal care needed
- Deliver reliable service and support for clients and family members
Biller-Customer Service
New Penn Motor Express
Cinnaminson, New Jersey
01.2006 - 11.2011
- Assist with dispatch functions
- Organize and prioritize while multi-tasking other projects
- Perform data entry and clerical functions
- Solve daily issues that may occur.
Education
AAS - Early Childhood Education
Rowan-Cabarrus Community College
Kannapolis, North Carolina07-2021
Phlebotomy Technician
Medical Consultants Instructional Training Center
Millville, New Jersey03-2014
Certified Home Health Aid
CareMore In Home Services
Gibbsboro, New Jersey05-2010
Early Childhood Education
Wake Technical Community College
Raleigh, North Carolina05-2005
Working towards Bachelor’s in Nursing
UNC Greensboro
Greensboro, North Carolina04-2002
Skills
- Application-oriented experience including the use of Windows 98, Windows XP, Windows NT, and Windows Vista operating systems
- Skilled in various software applications including WordPerfect and Microsoft Office
- Children’s educational software
- Collaboration
- Teamwork and collaboration
- Positive reinforcement
Awards
President’s List Honors, 2020, Certificate in Early Childhood Education, Child Care Specialist, 2020, Certificate in Infant/Toddler Care, 2019
Timeline
Lead Mentor Teacher
Save The Children Head Start/Early Head Start
08.2021 - 01.2026
Lead Teacher
Concord Children’s Academy
11.2020 - 07.2021
Lead Teacher
McGill CDC
11.2019 - 03.2020
Lead Teacher
City Kidz Child Development Center
11.2018 - 11.2019
Shift Lead
Walgreen
04.2018 - 10.2018
Retail Associate
Ross Stores
09.2014 - 06.2015
Certified Home Health Aide
BAYADA Home Care Specialist
01.2013 - 07.2013
Biller-Customer Service
New Penn Motor Express
01.2006 - 11.2011
Certified Home Health Aid
CareMore In Home Services
Early Childhood Education
Wake Technical Community College
AAS - Early Childhood Education
Rowan-Cabarrus Community College
Phlebotomy Technician
Medical Consultants Instructional Training Center
Working towards Bachelor’s in Nursing
UNC Greensboro