SHARROD WRIGHT
Durham
Summary
Results-driven sales professional with expertise in building customer relationships and identifying needs to deliver effective solutions. Skilled in developing sales strategies that achieve revenue goals while cultivating partnerships and expanding networks. Strong communicator with a proven ability to grow profit channels and enhance customer satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sales Representative
Mighty Dog Roofing South Raleigh
Garner
04.2025 - Current
- Presented product options tailored to customer requirements and budgets.
- Engaged customers to assess roofing needs and preferences, ensuring tailored solutions.
- Facilitated communication between clients and installation teams to ensure project alignment and customer satisfaction.
- Utilized CRM software to manage customer interactions and follow-ups.
Sales Representative
Thompson Creek Window Company
Raleigh
01.2024 - 02.2025
- Cultivated strong customer relationships and networks within designated sales territory to drive repeat business.
- Negotiated contracts and prices with clients to exceed sales goals.
- Generated leads and managed lists of prospective customers to support ongoing sales efforts.
- Demonstrated replacement windows using 10 step, one sit close method to effectively showcase product benefits.
- Conducted regular follow ups with customers post purchase to ensure satisfaction and gauge loyalty levels.
Sales Manager
Mighty Dog Roofing
Raleigh
03.2023 - 01.2024
- Identified and implemented improvements in sales processes to enhance operational efficiency.
- Built strong relationships with clients, contractors, and vendors through effective communication.
- Developed presentations that effectively highlighted benefits of roofing products and services.
- Provided technical advice on roofing materials, installation techniques, maintenance requirements.
Sales Manager
CycleBar
Raleigh
10.2021 - 03.2023
- Managed sales team to exceed revenue targets and drive consistent growth.
- Trained sales team members consistently, reinforcing effective sales techniques.
- Developed training programs to enhance product knowledge and sales techniques.
- Coached staff regularly, enhancing job performance through targeted feedback.
- Oversaw customer relationship management system for streamlined communication.
Senior Sales Consultant
Epcon Communities
Cary
01.2019 - 07.2020
- Applied consultative sales approach and strategic marketing initiatives to develop new business, enhancing market presence.
- Generated new business through prospecting, telemarketing, territory planning, and relationship building, resulting in expanded client base.
- Provided high level of tailored service to each and every customer, which helped to build lucrative, lasting partnerships.
- Evaluated clients' needs and created plan of action to provide solutions.
- Cultivated customer relationships and converted prospective leads into satisfied clients by promptly returning messages and addressing inquiries.
Licensed Realtor
Self Employed
Raleigh
08.2017 - 01.2019
- Represented buyers and sellers of developed and undeveloped properties.
- Negotiated and managed real estate transactions to ensure smooth closings and client satisfaction.
- Negotiated contracts on behalf of clients.
- Cultivated client relationships through networking, postcards, and cold calling to enhance client engagement.
- Marketed properties for clients by hosting open houses and utilizing online and print advertising to maximize exposure.
- Created and implemented marketing plans to drive sales.
- Delivered positive, effective sales presentations.
Law Enforcement Officer
Town of Cary
Cary
06.2010 - 01.2019
- Thoroughly analyzed criminal information and processed crime scenes.
- Investigated and reported crimes, accidents, offenses and damage to property.
- Conducted preliminary investigations at the scenes of major crimes.
- Checked the accuracy and integrity of collected information to identify the optimal course of investigation.
- Supported special investigations and crime prevention initiatives to improve community safety.
- Engaged with citizens regularly to build rapport and enhance community presence.
- Collected and organized information for court appearances, providing testimony as a witness under oath.
- Developed an efficient organizational system for case records, reports, logs and agendas.
Retail Sales Manager
American Eagle Outfitters, Inc
Raleigh
02.2008 - 01.2010
- Managed staffing and scheduling for store employees to ensure optimal operations.
- Developed staff through ongoing training to promote career growth and enhance team capabilities.
- Recruited, interviewed and hired talented individuals who would bring dynamic sales expertise to the organization.
- Used effective data analysis and sales strategies to increase profitability and develop a system or organization for projects.
- Consistently hit and exceeded sales goals by 20%.
- Maintained knowledge of competitors and their offerings to inform strategic planning in assigned territory.
- Managed daily store operations to ensure a seamless shopping experience.
Education
Basic Law Enforcement Training - Civil Justice - Law Enforcement
Wake Technical Community College
Raleigh, NC05-2010
High School Diploma - US
East Wake High School
NC01-2000
Skills
- Business development
- Detail-oriented
- Data analysis skills
- Cold calling
- Customer service
- Sales management
- Social media management
- Strong organizational skills
- Lead generation
- Customer service-oriented
- CRM software utilization
Certification
- Real Estate License, 07/01/17, Present
- Driver's License, 07/01/00, 07/01/31
Timeline
Sales Representative
Mighty Dog Roofing South Raleigh
04.2025 - Current
Sales Representative
Thompson Creek Window Company
01.2024 - 02.2025
Sales Manager
Mighty Dog Roofing
03.2023 - 01.2024
Sales Manager
CycleBar
10.2021 - 03.2023
Senior Sales Consultant
Epcon Communities
01.2019 - 07.2020
Licensed Realtor
Self Employed
08.2017 - 01.2019
Law Enforcement Officer
Town of Cary
06.2010 - 01.2019
Retail Sales Manager
American Eagle Outfitters, Inc
02.2008 - 01.2010
Basic Law Enforcement Training - Civil Justice - Law Enforcement
Wake Technical Community College
High School Diploma - US
East Wake High School