Sharon Lewis
Concord
Summary
Energetic food service bringing 3year background in service industry. Talent in fostering repeat business through advanced interpersonal skills. Recognized for physical coordination and strong memory.
Overview
12
12
years of professional experience
Work History
Food Server
VA Medical Center
Salisbury
07.2021 - Current
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Cross-trained in other kitchen positions to support team and meet customer needs.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
Warehouse Associate
WilbertPlastic
Harrisburg
10.2018 - 04.2021
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Used pallet jacks to move items to and from warehouse locations.
- Labeled customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
Supervisor
SSP America
Greensboro
02.2014 - 05.2017
- Resolved customer complaints and adjusted policies to meet changing needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
- Complied with company policies, objectives and communication goals.
- Coached and mentored 15 staff members through constructive feedback to develop long-term career goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
High School Diploma -
William Fleming High School
Roanoke, VA06.1990
Skills
- Menu memorization
- Special dietary requirements
- Safe food handling
Timeline
Food Server
VA Medical Center
07.2021 - Current
Warehouse Associate
WilbertPlastic
10.2018 - 04.2021
Supervisor
SSP America
02.2014 - 05.2017
High School Diploma -
William Fleming High School