Sharon Farmer CMA AAMA
Candler
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Medical Receptionist
Pardee Blue Md
Mills River
11.2024 - Current
- Managed patient check-ins and appointment scheduling efficiently.
- Verified insurance information and collected co-payments from patients.
- Coordinated communication between patients and healthcare providers effectively.
- Maintained accurate patient records in the electronic health record system.
- Handled patient inquiries and resolved issues with professionalism and care.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Called patients to confirm scheduled appointments and obtain additional details.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Assisted customers with checkout processes and answered inquiries.
Medical Assistant
Dr. Kemp Battle Internal Medicine
Asheville
09.2012 - 09.2024
- answer phone and record messages for the doctor
- collect insurance info and patient demographics
- check-in/check-out patients
- appointment scheduling/rescheduling
- refill medications per patient and pharmacy request
- scan records from fax to EMR
- prior authorizations
- collect copays and payments
- medical coding
- room patient and update the medication list
- check vital signs
- immunizations/phlebotomy
- call next-day patients for appointment reminders
- Prepared examination rooms and ensured proper sanitation protocols.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Medical Receptionist
Asheville Family Medicine
Asheville
08.2000 - 08.2005
- Managed patient check-ins and appointments for efficient office flow.
- Answered phone calls and addressed patient inquiries promptly and professionally.
- Maintained electronic health records with accuracy and confidentiality.
- Scheduled follow-up appointments, ensuring optimal patient continuity of care.
- Coordinated with medical staff to ensure timely patient care and communication.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Education
Associate of Applied Science - Medical Assistant
Haywood Community College
Clyde, NC08-2017
Medical Office Assistance
Asheville Buncombe Technical Community College
Asheville, NC08-2000
Skills
- Dependability
- Multi-tasking
- Decision-Making
- Excellent Communication
- Patient-focused care
- Medical Terminology
- Patient Flow Management
- Professional Bedside Manner
- Medical coding
- Patient scheduling
- Vital sign assessment
- Team collaboration
- CPR certification
Timeline
Medical Receptionist
Pardee Blue Md
11.2024 - Current
Medical Assistant
Dr. Kemp Battle Internal Medicine
09.2012 - 09.2024
Medical Receptionist
Asheville Family Medicine
08.2000 - 08.2005
Associate of Applied Science - Medical Assistant
Haywood Community College
Medical Office Assistance
Asheville Buncombe Technical Community College