Dynamic and dedicated professional with extensive experience in customer service , notably at Pardee Blue MD. Proven ability in data entry and active listening, ensuring efficient patient interactions and accurate record management. Recognized for enhancing patient satisfaction and streamlining appointment scheduling in fast-paced environments.
Check out
Check in
Collect current insurance information
Collect copays
Answer phone
Schedule appointments
Scan records into EMR
Epic trained
Answer phone and record messages for doctor
Collect insurance information and patient demographics
Checkin/check out
Appointment scheduling and rescheduling
Refill medications per patient and pharmacy request
Medical coding
Room patients and update medication list
Take vital signs
Scans records into EMR
Check in check out
Enter patient demographics into EMR
Scheduled appointments over the phone and in person.
Collected copays
Telephone operator
Medical records
Medical transcription
Provided home health needs for patients and vital signs