Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharon Farmer

Candler

Summary

Dynamic and dedicated professional with extensive experience in customer service , notably at Pardee Blue MD. Proven ability in data entry and active listening, ensuring efficient patient interactions and accurate record management. Recognized for enhancing patient satisfaction and streamlining appointment scheduling in fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

Customer Service Representative

Pardee Blue MD
11.2024 - Current

Check out

Check in

Collect current insurance information

Collect copays

Answer phone

Schedule appointments

Scan records into EMR

Epic trained

Medical Assistant/Customer Service Representative

Dr Kemp Battle
09.2012 - 10.2024

Answer phone and record messages for doctor

Collect insurance information and patient demographics

Checkin/check out

Appointment scheduling and rescheduling

Refill medications per patient and pharmacy request

Medical coding

Room patients and update medication list

Take vital signs

Scans records into EMR

Medical Office Assistant

Asheville Family Medicine
08.2000 - 07.2005

Check in check out

Enter patient demographics into EMR

Scheduled appointments over the phone and in person.

Collected copays

Telephone operator

Medical records

Medical transcription

Certified Nursing Assistant

Visiting Health Professionals
1997 - 1999

Provided home health needs for patients and vital signs

Education

Degree Medical Assistant

Haywood Community College
Clyde, NC
2012

Medical Coding

AB Tech
Asheville, NC
2000

Medical Office Administration

AB Tech
Asheville, NC
2000

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Professional telephone demeanor
  • Call center experience

Timeline

Customer Service Representative

Pardee Blue MD
11.2024 - Current

Medical Assistant/Customer Service Representative

Dr Kemp Battle
09.2012 - 10.2024

Medical Office Assistant

Asheville Family Medicine
08.2000 - 07.2005

Certified Nursing Assistant

Visiting Health Professionals
1997 - 1999

Degree Medical Assistant

Haywood Community College

Medical Coding

AB Tech

Medical Office Administration

AB Tech
Sharon Farmer