Sharon Brown
Winston-Salem
Summary
17 years of overall testing experience 10 years - QA Lead Proficient with SDLC and STLC Hands-on professional accustomed to working in project-based environments Proficient in software development, QA manual testing and UA testing Credentials include BA with concentration in Information Management and CQIA Microsoft products (Word, Excel, Outlook, PowerPoint, OneNote)
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
15
15
years of professional experience
Work History
Contract Consultant
Apex Systems
02.2023 - 05.2023
- Work with an off-shore testing team
- Responsible for evaluating test requirements, assigning testing responsibilities to testers, validate tester’s scenarios meet requirements
- Produce test plans, report testing status reports
- Defect management including facilitate defect meetings
- Produced defect and test execution reports
QA Lead - CL Origination-Merger Related Activities
Truist Bank
03.2019 - 06.2022
- Managed 3 testing teams during the BB&T/SunTrust merger
- Merger related activities included Data conversion, CL Origination upgrade and data integration to Ncino back office loan management system
- Developed and reviewed release test plans with my team, business users and test manager
- Oversaw creation, execution of both manual and automated software test plans
- Reviewed cases and scripts to confirm requirements were met
- Managed and documented defects and their root causes in ALM and TFS
- Produced weekly status & metrics reports indicating testing components, testing statistics and completion %s
- Facilitated daily meetings with each test team separately
- Facilitated team meetings, defect calls, requirement reviews and testing walkthroughs
QA Lead – Commercial Lending - Origination Support team
Truist Bank
07.2017 - 03.2019
- Managed the 5 member team supporting Commercial Lending Origination module
- Day to day maintenance and support
- Review of defect requirements for completeness and testability
- Creation of test scenarios
- Designed test cases based on requirements and test scenarios
- Executed test cases
- Created and documented defects/bugs found during testing
- Created release test plans with team members, LOB users and TM
- Oversaw test execution both manual and automated scripts
- Document defects with their root causes using ALM and TFS
- Produced weekly status & metrics reports indicating testing components, testing statistics and completion %s
- Facilitated team meetings, defect calls, requirement reviews and testing walkthroughs
QA Lead - Commercial Lending – Origination Implementation Team
Truist Bank
10.2013 - 07.2017
- Responsible for interviewing, hiring and managing a 12-member team
- Tasked with requirement reviews, test scenarios and test cases
- Created over 7,000 test cases
- Facilitated defect meeting with vested business partners
- Ensured the team implemented QA methodologies to comply with QA standards, federal banking regulations and customer specifications
- Results:
- Wrote and reviewed release test plans with team members, LOB users and test manager
- Managed creation and execution both manual and automated software test plans, 7000 cases and scripts to uncover, identify and document software problems and their root causes
- Produced weekly status & metrics reports indicating testing components, testing statistics and completion %s
- Facilitated team meetings, defect calls, requirement reviews and testing walkthroughs
Lead Test Analyst - Credit Card Online Account Opening – Implementation Team
Truist Bank
07.2012 - 10.2013
- Managed 4 member offshore team
- Responsible for test scenarios and test cases development
- Execution of test cases for web based application to accept applicant information
- Verify instant application results
- Create defects found during testing activities
- Facilitated defect calls with business partners
- Ensured QA methodologies were followed to ensure QA standards complied federal banking regulations and customer specifications
- Responsible for producing weekly testing reports (defects, test case creation, execution)
- Managed creation and execution both manual and automated software test plans, 500 cases and scripts to uncover, identify and document software problems and their root causes
- Produced weekly status & metrics reports indicating testing components, testing statistics and completion %s
- Reviewed both business and functional testing scenarios for usability testing
- Produced traceability matrix
- Facilitated team meetings, defect calls, requirement reviews and testing walkthroughs
Contract Consultant
Apex Systems Inc.
04.2008 - 03.2012
- Client-Wachovia/Wells Fargo
- UAT Test Analyst - ACH Process
- Developed testing scenarios usability testing
- Created and executed manual test cases to detect, identify and document software defects/problems
- Developed and executed automated QTP scripts for regression and test data generation
- Provided testing leadership with weekly status & metrics reports of work accomplished
- Participated in team meetings, defect calls, functional requirement reviews
Education
BA - Business Management/Information Systems
WSSU
Winston-Salem, NC01.1987
Skills
- QA Testing
- Standards & Methodologies
- Test plans
- Cases & Processes development
- Functional Requirements
- Regression Testing
- Negative Testing
- UI Testing
- Compatibility Testing
- Data Interface Testing
- Migration Testing
- Defect Tracking
- Bug Tracking
- Test Strategies
- Test Coverages
- Proficient in ALM
- Proficient in TFS
- Excellent Communication skills (Verbal & Oral)
- Staff mentoring
Accomplishments
- Achieved Commercial Lending Replacement and Upgrade by completing manual system testing with accuracy and efficiency.
- Achieved Commercial Lending conversion by completing manual system testing with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Supervised team of 5-15 staff members.
Education Credentials
- WSSU, Winston-Salem, NC, BA in Business Management/Information Systems, 1987
- ASQ, Certified Quality Improvement Associate (CQIA), 2015
- Truist, Certified Process Master, 2015
Timeline
Contract Consultant
Apex Systems
02.2023 - 05.2023
QA Lead - CL Origination-Merger Related Activities
Truist Bank
03.2019 - 06.2022
QA Lead – Commercial Lending - Origination Support team
Truist Bank
07.2017 - 03.2019
QA Lead - Commercial Lending – Origination Implementation Team
Truist Bank
10.2013 - 07.2017
Lead Test Analyst - Credit Card Online Account Opening – Implementation Team
Truist Bank
07.2012 - 10.2013
Contract Consultant
Apex Systems Inc.
04.2008 - 03.2012
BA - Business Management/Information Systems
WSSU
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