Sharon Bethea
St.pauls
Summary
Dynamic culinary professional with extensive experience at Hardees Restaurant, excelling in food preparation and customer service. Proven ability to enhance team performance and streamline operations, ensuring adherence to food safety standards. Strong attention to detail and effective problem-solving skills contribute to high-quality dining experiences and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cook
Hardees Resturamt
Lumberton, NC
03.2026 - Current
- Prepared menu items according to standardized recipes and portion control guidelines.
- Maintained cleanliness and organization of kitchen and food preparation areas.
- Operated kitchen equipment safely, following all safety protocols and procedures.
- Assisted in inventory management by tracking ingredient usage and minimizing waste.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Manager in Training
Cookout Restaurant
Pembroke, NC
10.2025 - 01.2026
- Assisted in training new team members on operational procedures and customer service standards.
- Managed daily operations to ensure efficient workflow and adherence to food safety regulations.
- Collaborated with management to streamline order processing and improve service speed.
- Implemented inventory tracking systems to enhance stock management and reduce waste.
- Conducted regular quality checks to maintain high standards in food preparation and presentation.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Enhanced team performance by implementing effective training strategies and management techniques.
Cashier
Burger King
Lumberton, NC
06.2025 - 10.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted with maintaining cleanliness and organization of work area.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Handled cash management tasks, ensuring accuracy in daily reconciliations.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Shift Manager
McDonald's Restaurant
Saint Pauls, NC
04.2023 - 08.2024
- Supervised daily operations and ensured adherence to quality standards.
- Trained and mentored team members on service protocols and food safety procedures.
- Managed inventory levels and conducted regular stock assessments for optimal supply chain efficiency.
- Implemented new procedures to improve order accuracy and reduce customer wait times.
- Resolved customer complaints efficiently, enhancing overall guest satisfaction ratings.
- Monitored employee performance and provided constructive feedback to foster professional development.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
High School Diploma -
Saint.Pauls High
Saint Pauls, NCSkills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Strong attention to safe food handling procedures
Timeline
Cook
Hardees Resturamt
03.2026 - Current
Manager in Training
Cookout Restaurant
10.2025 - 01.2026
Cashier
Burger King
06.2025 - 10.2025
Shift Manager
McDonald's Restaurant
04.2023 - 08.2024
High School Diploma -
Saint.Pauls High