Sharon A. McNeill
Charlotte
Summary
Dynamic leader in Financial Services and Technology with deep expertise in Governance, Risk, and Compliance. Focused on driving enterprise digital transformation and enhancing operational resilience through strategic initiatives and cross-functional collaboration in regulated environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
VP, Program Manager, Enterprise Digital Transformation
Bank of America
Charlotte
2025.05 - Current
- Lead product delivery efforts for enterprise digital transformation program with broad cross-functional impact, partnering with business, risk, compliance, and technology teams to strengthen governance, manage operational risk, and support lines of business.
- Defined program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders to ensure alignment and accountability.
- Collaborate with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives.
- Monitored execution of defined tasks by tracking program milestones, developing program plans, and measuring progress against key performance indicators.
- Analyzed and evaluated program risks, producing program reports that informed managers and stakeholders on status and mitigation strategies.
- Identify key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives.
- Partner with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution.
VP, Technical Delivery Lead
Bank of America
Charlotte
2022.11 - 2025.05
- Led end-to-end technical delivery initiatives across complex, highly regulated enterprise environments, ensuring successful execution, stakeholder alignment, and adherence to organizational governance and regulatory requirements.
- Drove cross-functional technology transformation and process improvement initiatives utilizing Agile and SAFe methodologies to enhance governance and operational efficiency.
- Coordinated cross-functional stakeholders and third-party vendors to identify, assess, and mitigate operational and technology risks across multiple business units.
- Collaborated with senior leadership, technology partners, audit, compliance, and external vendors to identify emerging risks, resolve control issues, and execute risk mitigation and remediation strategies.
- Developed and delivered executive-level risk reporting, dashboards, and governance materials, leveraging data analysis and trend reporting to support strategic decision-making, regulatory reporting, and stakeholder communications.
- Developed executive-level risk reporting, dashboards, and governance materials for senior leadership, risk committees, and audit stakeholders.
Delivery Lead, Bank of America
TEKsystems
Charlotte
2021.10 - 2022.11
- Coordinated cross-functional stakeholders and third-party vendors to identify, assess, and mitigate operational and technology risks across multiple business units.
- Collaborated with senior leadership, technology partners, audit, compliance, and external vendors to identify emerging risks, resolve control issues, and execute risk mitigation and remediation strategies.
- Developed and delivered executive-level risk reporting, dashboards, and governance materials, leveraging data analysis and trend reporting to support strategic decision-making, regulatory reporting, and stakeholder communications.
- Drove cross-functional technology transformation and process improvement initiatives utilizing Agile and SAFe methodologies to enhance governance and operational efficiency.
- Contractor: Bank of America
Program Manager
Enstar Group
Columbia
2019.05 - 2021.09
- Provided strategic direction and leadership to Enterprise Technology, implementing and improving processes, policies, and delivery methodologies to ensure alignment with organizational goals.
- Led technology projects across complex, highly regulated enterprise environments, ensuring alignment with organizational risk appetite and regulatory expectations.
- Oversaw regulatory exam readiness, audit responses, and remediation tracking for internal audits and regulatory reviews.
- Implemented and monitored technology risk controls, including IT General Controls (ITGC), access management, change management, and operational resiliency controls while supporting enterprise data governance, data privacy, and risk management initiatives to ensure compliance with evolving regulatory and operational standards.
- Led issue management and corrective action planning efforts, ensuring timely remediation of identified control weaknesses and audit findings.
- Managed third-party risk governance activities, including vendor assessments, ongoing monitoring, and compliance oversight for critical service providers.
- Ensured compliance with regulatory frameworks and industry standards, including OCC, FFIEC, SOX, GDPR, CCPA, and enterprise risk management policies.
Senior Program Manager
AAA Carolinas
Charlotte
2017.06 - 2019.06
- Directed a portfolio of Information Technology (IT) projects aligned with organizational strategic goals, ensuring successful delivery of business transformation initiatives.
- Transitioned teams from Waterfall to Agile methodology, leading change management efforts and implementing training programs to enhance team performance.
- Led a top-performing team in delivering high-quality software development projects on time and within budget.
- Developed strategies to optimize resource allocation and ensure alignment with project priorities.
- Partnered with cross-departmental leadership to ensure seamless integration of project outcomes with business objectives.
- Monitored project performance using established KPIs and performance metrics, delivering insights to senior leadership to inform decision-making.
Enterprise IT Program Manager
AmerisourceBergen
Ft. Mill
2012.06 - 2017.06
- Led enterprise Agile transformation and large-scale IT programs across complex, highly regulated environments, driving modernization initiatives, delivery excellence, and alignment between business and technology strategies.
- Served as a people leader overseeing teams of Project Managers, Scrum Masters, and Business Analysts, providing coaching, performance management, mentorship, resource planning, and career development to build high-performing delivery organizations.
- Partnered with executive leadership, product, engineering, risk, compliance, and PMO stakeholders to establish governance frameworks, manage program risks, and drive strategic execution across cross-functional initiatives.
- Directed Agile Release Train (ART) execution, PI Planning, dependency management, and portfolio delivery activities, improving operational efficiency, stakeholder engagement, and enterprise delivery outcomes.
- Developed executive dashboards, KPI reporting, and governance communications to provide visibility into program health, financials, risks, dependencies, and transformation progress for senior leadership and governance committees.
Education
Master of Legal Studies (MLS) - Cybersecurity, Risk And Governance -
Boston College Law School
2026-12
Master of Business Administration (MBA) -
Campbell University
Bachelor of Business Administration -
North Carolina Wesleyan University
Skills
- Technology Risk Management
- Regulatory Compliance & Governance
- Governance, Risk, and Compliance (GRC)
- Operational Risk Management
- Risk & Control Self-Assessments (RCSA)
- Issue Management & Remediation
- Control Testing & Monitoring
- Regulatory Exam Management
- Internal Audit & Compliance Coordination
- Technology Controls & IT General Controls (ITGC)
- Cybersecurity Risk Management
- Third-Party Risk Management (TPRM)
- Data Governance & Data Privacy
- AI/ML Risk Governance
- Policy & Procedure Development
- Operational Resilience & Business Continuity
- Change Management & Process Improvement
- Enterprise Risk Frameworks
- Risk Reporting & Executive Communications
- Stakeholder & Cross-Functional Leadership
- Program & Portfolio Management
- Agile, SAFe, and Transformation Leadership
- Metrics, KRIs & KPI Reporting
- Root Cause Analysis & Corrective Actions
- Regulatory Frameworks (GDPR, CCPA, OCC, FFIEC, SOX)
- Governance Committees & Risk Escalation
- Vendor Governance & Oversight
- Continuous Control Improvement
- Strategic Planning & Decision Support
- Executive & Board-Level Presentations
Certification
- Project Management Professional (PMP), Project Management Institute
- Advanced Certified ScrumMaster (A-CSM), Scrum Alliance
- SAFe Release Train Engineer (RTE), Scaled Agile, Inc.
Additional Leadership Experience
- Project Manager, Technical Delivery Lead, Verizon
- Channel Partner Manager, SAS
Timeline
VP, Program Manager, Enterprise Digital Transformation
Bank of America
2025.05 - Current
VP, Technical Delivery Lead
Bank of America
2022.11 - 2025.05
Delivery Lead, Bank of America
TEKsystems
2021.10 - 2022.11
Program Manager
Enstar Group
2019.05 - 2021.09
Senior Program Manager
AAA Carolinas
2017.06 - 2019.06
Enterprise IT Program Manager
AmerisourceBergen
2012.06 - 2017.06
Master of Legal Studies (MLS) - Cybersecurity, Risk And Governance -
Boston College Law School
Master of Business Administration (MBA) -
Campbell University
Bachelor of Business Administration -
North Carolina Wesleyan University