Shanyia Verene
Charlotte
Summary
Dynamic and compassionate caregiver with extensive experience in customer service, excelling in patient and client care and effective communication. Proven ability to manage time efficiently while ensuring safety and dignity for other . Recognized for delivering exceptional energy and fostering positive relationships in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Health Care Aide
Atrium Healthcare
Charlotte
04.2022 - Current
- assist healthcare professionals in the delivery of patient care,including prepping patients for examinations and procedure.
- Monitored vital signs such as pulse rate, temperature and respiration rate.
- Communicated effectively with patients, families, physicians and other healthcare professionals.
- assisted patient with daily living activities,including bathing,dressing,mobility, and eating all while promoting independence and dignity.
Sales Associate
Old Navy
Charlotte
10.2024 - 04.2025
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.,
- Tracked sales performance metrics to identify trends in market place
- Restocked shelves as needed to ensure sufficient inventory levels.
Esthetician
Aveda
Charlotte
07.2024 - 03.2025
- Conducted consultations with new clients to assess skin type and discuss desired outcomes.
- Assisted in the development of customized skin care regimens for clients.
- Recommended additional treatments or products based on individual customer needs.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Managed scheduling conflicts efficiently while maintaining excellent customer service levels.
- Greeted clients upon arrival to spa and provided information about services offered.
- Educated clients on proper skin care techniques according to individual needs.
CNA
Alpha Health Care Services
Charlotte
04.2022 - 07.2024
- Reported changes in patient conditions to registered nurse or physician.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Wear House Associate
Amazon
Charlotte
08.2021 - 01.2023
- Followed safety protocols while operating machinery such as forklifts or pallet jacks.
- Ensured that all packages were properly secured on trailers before departure.
- Reported any damages or discrepancies found during inspection process to appropriate personnel immediately.
- Prepared shipping documents such as bills of lading, manifests, invoices.
- Maintained cleanliness of loading dock area and surrounding areas.
Education
Esthetician License - Estiology
Aveda Institute
Charlotte, NC03-2025
Associate of Science - Natural Sciences
Clinton College
Rock Hill, SC04-2021
High School Diploma -
Sugar Reek Charter
Charlotte, NC06-2018
Skills
- Client consultation
- Customer service
- Time management
- Effective communication
- Compassionate caregiver
- calm and professional under pressure
- Safety precautions
Timeline
Sales Associate
Old Navy
10.2024 - 04.2025
Esthetician
Aveda
07.2024 - 03.2025
Health Care Aide
Atrium Healthcare
04.2022 - Current
CNA
Alpha Health Care Services
04.2022 - 07.2024
Wear House Associate
Amazon
08.2021 - 01.2023
Esthetician License - Estiology
Aveda Institute
Associate of Science - Natural Sciences
Clinton College
High School Diploma -
Sugar Reek Charter