Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Shantel McKinnie

raleigh

Summary

Dedicated Armed Security Officer with extensive experience at Defensive Contracting Agency, skilled in conflict de-escalation and emergency response. Proven track record in reducing criminal activity through vigilant surveillance and effective access control. Adept at report writing and maintaining safety, ensuring a secure environment for personnel and visitors alike.

Overview

11
11
years of professional experience

Work History

Armed Security Officer

Defensive Contracting Agency
01.2024 - 02.2025
  • Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
  • Controlled access to property to secure facility and grounds from unauthorized entry.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Wrote reports detailing visitors, incidents, and resolutions.
  • Maintained confidentiality to protect sensitive information and prevent harmful release of information.
  • Maintained physical fitness to perform physically demanding job tasks.
  • Wrote detailed reports of all security breaches and investigations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.

Armed Security Officer

Ameriguard
04.2022 - 05.2023
  • Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Wrote reports detailing visitors, incidents, and resolutions.
  • Maintained confidentiality to protect sensitive information and prevent harmful release of information.
  • Maintained physical fitness to perform physically demanding job tasks.
  • Wrote detailed reports of all security breaches and investigations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Issued access cards to authorized personnel to monitor access points.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

House Cleaner

Two Maids & A Mop Of Raleigh
03.2021 - 06.2022
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Dusted picture frames and wall hangings with cloth.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Adhered to professional house cleaning checklist.

Unarmed Security Officer

North Carolina Detective Agency
01.2018 - 06.2020
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Checked all baggage using X-ray machines, metal detectors, and Garrett wands.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Directed guests around building and answered accessibility questions.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
  • Patrolled parking lots and garages to determine security of vehicles and property.
  • Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
  • Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
  • Conducted safety checks, inventory checks and security assessments to apply protective measures.
  • Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Examined doors, windows and gates to verify security.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations to assess and deflect issues.

Armed Teller

Loomis Armored
05.2015 - 11.2017
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.
  • Maintained friendly and professional customer interactions.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Maintained the safety of the premises and personnel while also managing cash and other valuables.
  • Receive checks and cash for deposit to savings and checking accounts, verify deposit amounts, examine checks for endorsement and negotiability, place holds on checks as needed and enter transactions into bank records.

Unarmed Security Officer

Sunstates Security
01.2014 - 03.2015
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Prevented crimes by immediately reporting all unusual, unauthorized, and illegal activity on premises.
  • Patrolled commercial property and associated parking garage.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Completed full building and grounds patrols every hour to spot and investigate concerns.

Education

GED -

Wake Technical Community College
Raleigh, NC
04-2015

Skills

  • Defensive strategies
  • Facilities patrol
  • Conflict de-escalation
  • Staff monitoring
  • Vehicle patrol
  • CCTV monitoring
  • Report writing
  • Emergency response
  • Investigative skills
  • Building patrol
  • Staff assistance
  • Computer skills
  • Radio communication
  • Surveillance monitoring
  • Safety control
  • Access control
  • Facility protection
  • Alarm response

Accomplishments

  • Supervised team of 25 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Basic Computer Skills
  • Email
  • Internet Basics
  • Ms Words
  • First Aid/CPR/AED

Languages

English
Full Professional

Timeline

Armed Security Officer

Defensive Contracting Agency
01.2024 - 02.2025

Armed Security Officer

Ameriguard
04.2022 - 05.2023

House Cleaner

Two Maids & A Mop Of Raleigh
03.2021 - 06.2022

Unarmed Security Officer

North Carolina Detective Agency
01.2018 - 06.2020

Armed Teller

Loomis Armored
05.2015 - 11.2017

Unarmed Security Officer

Sunstates Security
01.2014 - 03.2015

GED -

Wake Technical Community College

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Shantel McKinnie