Shanta Whitmire
Winston-Salem
Summary
Professional sales professional with proven track record in retail environments. Adept at driving sales, building customer relationships, and exceeding targets. Strong focus on teamwork and adaptability, ensuring smooth operations and high customer satisfaction. Reliable, flexible, and skilled in inventory management, customer service, and point-of-sale systems.
Overview
6
6
years of professional experience
Work History
Senior Sales Clerk
Triad Municipal ABC Board
02.2021 - Current
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
- Opened and closed store by balancing cash registers and receipts.
- Managed inventory to ensure optimal product availability for meeting customer needs.
- Conducted periodic audits of cash registers; ensured accurate cash handling for both opening and closing procedures.
Warehouse Worker
Ashley Furniture Warehouse
11.2020 - 03.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Sales Associate
Lowe's Home Improvement
01.2019 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Post-Baccalaureate Diploma - Cosmotology
Dudley's Cosmetology University
Kernersville, NC05.2000
High School Diploma - Diploma
North Forsyth High School
Winston-Salem, NC05.1998
Skills
I am very goal driven, goal oriented, hard working and I accept challenges I work well others exceptionally well I love to be trained to do the job that needs to be executed
Timeline
Senior Sales Clerk
Triad Municipal ABC Board
02.2021 - Current
Warehouse Worker
Ashley Furniture Warehouse
11.2020 - 03.2021
Sales Associate
Lowe's Home Improvement
01.2019 - 12.2020
Post-Baccalaureate Diploma - Cosmotology
Dudley's Cosmetology University
High School Diploma - Diploma
North Forsyth High School
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