Shannonne Jimenez
Asheville
Summary
Detail-oriented Medical Office Specialist with expertise in patient intake and HIPAA compliance. Proven track record of enhancing patient experiences through effective communication and relationship management. Skilled in coordinating interactions between patients and healthcare providers to ensure privacy and satisfaction. Dedicated volunteer with a commitment to teamwork and achieving shared goals.
Overview
2
2
years of professional experience
Work History
Volunteer
Rathbun House
Asheville
02.2025 - Current
- Maintained cleanliness and organization in common areas of the facility.
- Responsible for conducting monthly inventory assessments.
- Transformed old closet into new donation closet, now designated as 'care closet'.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
Medical Office Specialist
Asheville Cardiology Associates
Asheville
07.2024 - Current
- Welcomed patients upon arrival at office, processed check-ins, gathered necessary paperwork, and supplied relevant information
- Assisted with patient intake and verified insurance information for billing purposes.
- Ensured compliance with HIPAA regulations regarding privacy of patient information.
- Coordinated communication between patients and healthcare providers effectively.
- Member of the Department Collaborations team meetings and the Party Planning Committee.
- Provided translation services between English-speaking providers and Spanish-speaking patients.
Team Member
Victoria Secret PINK
Asheville
10.2023 - 03.2024
- Assisted customers in selecting merchandise and providing product information.
- Collaborated with team members to ensure effective store operations.
- Operated cash register and processed customer transactions efficiently.
- Worked hard to learn required tasks quickly to maximize performance.
- Looked for ways to go above and beyond job requirements.
Education
High School Diploma -
AC Reynolds High School
Asheville01-2023
Skills
- Medical terminology
- Patient intake
- HIPAA compliance
- Inventory management
- Customer relationship management
- Problem solving
- Telephone etiquette
- Community service
- Relationship building
Timeline
Volunteer
Rathbun House
02.2025 - Current
Medical Office Specialist
Asheville Cardiology Associates
07.2024 - Current
Team Member
Victoria Secret PINK
10.2023 - 03.2024
High School Diploma -
AC Reynolds High School