Shannon Wilson
Richlands,NC
Summary
- Energetic and adaptable individual with passion for technology and problem-solving. Knowledge of network configuration and cybersecurity principles, with skills in troubleshooting and system analysis. Committed to leveraging technical expertise to drive impactful IT solutions.
- Dynamic firearms shop owner and instructor with proven success in business operations and community engagement at NC Bunker Worx. Enhanced customer loyalty through personalized service and strategic marketing, while implementing effective crisis management and security systems. Skilled in competitor analysis and operations management, fostering a safe and engaging environment for training and retail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Firearms Shop Owner
NC Bunker Worx
Richlands, NC
01.2021 - Current
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
- Organized successful promotional events to generate increased foot traffic in the store, leading to higher sales conversions.
- Improved profit margins by carefully analyzing sales data and adjusting pricing strategies accordingly based on demand fluctuations or competitor activity.
- Expanded customer reach through active engagement on social media platforms, promoting the shop''s unique offerings while building an online community of brand advocates.
- Maximized operational efficiency by utilizing technology tools such as point-of-sale systems or inventory management software to streamline administrative tasks within the shop environment.
- Implemented loss prevention strategies to minimize instances of theft or damage within the store.
- Managed day-to-day business operations.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Repaired and replaced worn and damaged components.
Firearms Instructor
NC Bunker Worx
Richlands, NC
01.2021 - Current
- Remained current on industry trends and legislation, incorporating relevant updates into course materials as needed.
- Implemented hands-on demonstrations that reinforced classroom instruction in real-world scenarios.
- Improved trainee accuracy by providing personalized coaching and feedback during live-fire exercises.
- Conducted regular maintenance checks on range equipment to ensure optimal functionality and safety during training sessions.
- Assisted students in overcoming challenges related to firearm usage, such as grip strength or recoil management.
- Increased safety awareness through detailed instruction on proper firearm handling and storage.
- Maintained a safe learning environment by enforcing strict range safety protocols during all training sessions.
- Expanded course offerings with the development of advanced firearms training curricula tailored to specific job functions or industries.
- Met needs of different students by adapting teaching materials and methods.
- Collaborated with colleagues to share ideas and resources to enhance student experience and success.
- Optimized instruction based on student feedback and assessments of courses.
Teacher
Living Water Christian School
Jacksonville, NC
08.2018 - 06.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Some College (No Degree) - Cyber Security
Springboard
03-2025
Skills
- Networking and partnerships
- Business operations
- Social media marketing
- Community engagement
- Competitor analysis
- Security systems
- Tax and legal compliance
- Operations management
Certification
- Springboard Cyber Security Career Track - Certificate of Completion
- CompTIA Security+ (SY0-701) Cert Prep: 1 General Security Concepts
- CompTIA Security+ (SY0-701) Cert Prep: 2 Threats, Vulnerabilities, and Mitigations
- CompTIA Security+ (SY0-701) Cert Prep: 3 Security Architecture
- CompTIA Security+ (SY0-701) Cert Prep: 4 Security Operations
- CompTIA Security+ (SY0-701) Cert Prep: 5 Security Program Management and Oversight
- NRA Marksmanship - Distinguished Expert
- NRA Marksmanship - Expert
- NRA Marksmanship - Sharpshooter
- NRA Marksmanship - Marksman First-Class
- NRA Marksmanship - Marksman
- NRA Marksmanship - Pro Marksman
Timeline
Firearms Shop Owner
NC Bunker Worx
01.2021 - Current
Firearms Instructor
NC Bunker Worx
01.2021 - Current
Teacher
Living Water Christian School
08.2018 - 06.2022
Some College (No Degree) - Cyber Security
Springboard
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