Shannon Taylor
Greensboro
Summary
Results-driven Supervisor experienced in leading teams and overseeing daily operations to deliver exceptional customer service. Built positive relationships with customers and clients while creating and maintaining a productive work environment. Committed to consistently meeting company goals through effective leadership and dependability.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Supervisor
Aramark
03.2004 - Current
- Supervised daily operations, ensuring efficient opening, closing, and inventory management.
- Trained and motivated staff, improving professional skills and customer service.
- Managed inventory levels, reducing stock shortages and overages through careful oversight.
- Implemented loss prevention strategies, resulting in reduced shrinkage rates.
- Scheduled staff shifts to ensure optimal coverage during peak hours.
- Resolved customer complaints, achieving high satisfaction ratings consistently.
- Conducted regular inspections, upholding cleanliness and operational standards.
- Utilized point of sale systems for efficient transaction processing.
Education
GED -
GTCC
Skills
- Inventory management
- Operational oversight
- Point of sale systems
- Staff training
- Customer service
- Team leadership
- Team development
- Time management
- Multitasking
- Attention to detail
- Critical thinking
- Problem resolution
- Adaptability to change
- Communication skills
Certification
ServSafe
Accomplishments
- Supervisor of the year
Timeline
Supervisor
Aramark
03.2004 - Current
GED -
GTCC