Shannon Poindexter
Yadkinville
Summary
Accomplished CT Technologist with a proven track record at Novant Health, enhancing diagnostic accuracy through advanced CT imaging and image reconstruction. Renowned for exceptional organizational skills and multitasking abilities, significantly improving patient satisfaction and team performance. Expert in radiation safety protocols and certified in CPR/AED, embodying reliability with a commitment to quality assurance.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
29
29
years of professional experience
1
1
Certification
Work History
CT Technologist
Novant Health, Clemmons Medical Center
12.2020 - Current
- Enhanced patient comfort by providing clear explanations of CT scan procedures and addressing concerns.
- Maintained a clean and organized work area, ensuring compliance with infection control protocols.
- Promoted departmental efficiency through excellent time management skills when handling multiple tasks simultaneously.
- Performed high quality radiologic, CT and fluoroscopy exams on incoming patients.
- Optimized scanning parameters based on individualized patient factors such as size, age, pathology, or medical history.
- Collaborated with radiologists to optimize image quality, leading to improved diagnostic accuracy.
- Increased patient satisfaction scores by providing compassionate care and effective communication throughout the imaging process.
- Mentored junior technologists, fostering a supportive learning environment and enhancing team performance.
- Optimized use of contrast materials by accurately calculating dosages based on patient weight and medical history.
- Fostered positive work environment, mentoring new technologists and supporting their professional development.
- Assisted radiologist in performing special imaging procedures.
- Participated in continuing education programs related to radiology.
- Utilized specialized Heart Flow software to capture detailed CT images of the vasculature of the heart, in order to facilitate 3D image renderings of the major vessels of the heart, helping patients avoid surgery to estimate blockages if any.
Radiologic Technologist
Novant Health, Clemmons Medical Center
08.2017 - 12.2020
- Enhanced patient experience with compassionate communication and meticulous attention to detail during examinations.
- Assisted in training new Radiologic Technologists on department policies, procedures, equipment usage, and best practices for patient care.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Cultivated a positive team atmosphere by sharing knowledge, offering assistance, and fostering collaboration among colleagues.
- Improved patient care by efficiently performing diagnostic imaging procedures, including X-rays and CT scans.
- Contributed to a safe working environment by adhering to all radiation safety guidelines and protocols.
- Streamlined workflow in the radiology department by organizing schedules and maintaining accurate records of completed procedures.
- Promoted patient comfort during invasive procedures, using careful positioning techniques and clear explanations of each step in the process.
- Assisted radiologist in performing special imaging procedures.
- Participated in continuing education programs related to radiology.
- Prepared and mixed contrast agents for enhanced imaging.
Radiologic Technologist
Novant Health, Forsyth Medical Center
03.2004 - 08.2017
- Assisted in training new Radiologic Technologists on department policies, procedures, equipment usage, and best practices for patient care.
- Enhanced patient experience with compassionate communication and meticulous attention to detail during examinations.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Cultivated a positive team atmosphere by sharing knowledge, offering assistance, and fostering collaboration among colleagues.
- Operated radiologic equipment to produce diagnostic images and films.
- Improved patient care by efficiently performing diagnostic imaging procedures, including X-rays and CT scans.
- Contributed to a safe working environment by adhering to all radiation safety guidelines and protocols.
Radiologic Technologist /Back Office Medical Assistant
OrthoCarolina
08.1996 - 03.2004
- Enhanced patient experience with compassionate communication and meticulous attention to detail during examinations.
- Assisted in training new Radiologic Technologists on department policies, procedures, equipment usage, and best practices for patient care.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Cultivated a positive team atmosphere by sharing knowledge, offering assistance, and fostering collaboration among colleagues.
- Operated radiologic equipment to produce diagnostic images and films.
- Operated C-arm facilitating the delivery of pain medication and/or pain management techniques.
- Ensured proper functioning of radiology equipment through routine inspection, calibration, troubleshooting and repair when necessary.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Registered patients and completed associated paperwork for accurate records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
- Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
Education
Associate of Applied Science - Radiologic Technology
Forsyth Technical Community College
Winston-Salem, NC05-1997
Skills
- Advanced CT imaging
- Image reconstruction
- CT protocols
- Quality assurance
- Radiation safety protocols
- Certified in CPR/AED
- Physician assistance
- Venipuncture
- Multitasking Abilities
- Assisted in scheduling for CT department
- Reliability
- Organizational skills
Certification
- Computed Tomography Certification (CT) - American Registry of Radiologic Technologists (ARRT).
- Registered Radiologic Technologist (R.T.(R)) - American Registry of Radiologic Technologists (ARRT).
Timeline
CT Technologist
Novant Health, Clemmons Medical Center
12.2020 - Current
Radiologic Technologist
Novant Health, Clemmons Medical Center
08.2017 - 12.2020
Radiologic Technologist
Novant Health, Forsyth Medical Center
03.2004 - 08.2017
Radiologic Technologist /Back Office Medical Assistant
OrthoCarolina
08.1996 - 03.2004
Associate of Applied Science - Radiologic Technology
Forsyth Technical Community College
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