Shannon Leonard
Thomasville
Summary
Experienced loss control professional with a strong focus on risk assessment and mitigation. Skilled in conducting thorough inspections, identifying potential hazards, and developing corrective recommendations. Known for reliable team collaboration, adaptability to changing needs, and for delivering consistent results.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Senior Loss Control Inspector
Hartford Steam Boiler Inspection and Insurance Co.
10.2008 - Current
- Conducted jurisdictional inspections of boilers and pressure vessels.
- Headed up a team responsible for developing formal pre-written paragraphs for recommendations included in loss prevention reports.
- Performed Risk Assessment site visits and completed Risk Assessment surveys for a variety of occupancies.
- Completed Claims investigations and reports.
- Established strong relationships with clients, providing exceptional customer service during the inspection process.
- Consistently met or exceeded performance metrics set forth by management, demonstrating dedication to excellent customer service delivery to both internal an external customers.
- Provided "on the job training" for new inspectors in both jurisdictional inspection processes and risk assessment site visit and survey preparation.
Industrial Engineer/Maintenance Manager
Stanley Furniture Company
07.1995 - 09.2008
- Streamlined production processes to enhance operational efficiency and reduce waste.
- Conducted detailed analysis of manufacturing workflows to identify bottlenecks and implement improvements.
- Led cross-functional teams in engineering projects focused on improving plant efficiency through lean manufacturing processes such as "5S".
- Utilized advanced simulation tools to aid in the development of manufacturing process cells.
- Conducted time studies for various manufacturing processes, optimizing workstations and reducing cycle times.
- Enhanced overall operational efficiency through redesigning workflow and layout of production lines.
- Developed methods for improving lumber yield for the facility by reducing waste at the cutoff and rip lines in the plant dimension mill.
- Managed the plant maintenance department and all boiler operations for both Lexington, NC plants.
- Responsible for compliance with all NC Department of Environment and Natural Resources air quality, storm water, and hazardous materials Code requirements.
- Developed Capital and Major Maintenance Budgets for both Lexington, NC plants.
- Managed all Capital Projects for both Lexington, NC Plants.
Education
Forest Management
North Carolina State University
Raleigh, NC05-1995
Skills
- Loss prevention strategies
- Equipment inspection
- Property inspection techniques
- Written communication
- Teamwork and collaboration
- Customer service
- Risk assessment
Certification
- National Board of Boiler and Pressure Vessel Commission - 2009 - Present
Timeline
Senior Loss Control Inspector
Hartford Steam Boiler Inspection and Insurance Co.
10.2008 - Current
Industrial Engineer/Maintenance Manager
Stanley Furniture Company
07.1995 - 09.2008
Forest Management
North Carolina State University
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