Shannon Getz
Moyock
Summary
Dedicated and motivated professional with strong interpersonal and communication skills. Experienced in customer service and administrative support, with the ability to adapt to fast-paced environments. Passionate about making a positive impact and eager to contribute to a professional team.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Holiday Inn Executive Center | Virginia Beach, VA
Virginia Beach
01.2011 - 03.2011
- Provided exceptional customer service by greeting guests warmly and assisting with check-ins and check-outs.
- Handled reservations, processed payments, and ensured accurate record-keeping.
- Addressed guest inquiries professionally, resolving concerns efficiently to enhance their experience.
- Served as the primary point of contact for guests, ensuring a seamless and welcoming stay.
Front Desk Receptionist
Candlewood Suites Hotel
Virginia Beach
05.2009 - 08.2010
- Assisted guests with reservations, check-ins, and general inquiries.
- Managed administrative tasks, including handling phone calls and processing transactions.
- Maintained a high standard of professionalism and hospitality.
Education
High School Diploma -
Kempsville High School
Virginia Beach, Virginia06-2011
Bachelors in Hospitality Management - Hospitality Administration And Management
Advanced Technology Center
Virginia Beach, Virginia06-2011
Skills
✔ Excellent communication and problem-solving abilities
✔ Strong attention to detail and organizational skills
✔ Ability to multitask and work efficiently in fast-paced settings
✔ Professional, adaptable, and quick to learn new skills
✔ Experience in customer service, hospitality, and front desk operations
✔ Passionate about leadership and community engagement
Timeline
Front Desk Receptionist
Holiday Inn Executive Center | Virginia Beach, VA
01.2011 - 03.2011
Front Desk Receptionist
Candlewood Suites Hotel
05.2009 - 08.2010
High School Diploma -
Kempsville High School
Bachelors in Hospitality Management - Hospitality Administration And Management
Advanced Technology Center