Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Shannon Everette

Benson

Summary

Retired from the Fire Service, effective July 1, 2025. I am excited to start my next chapter in life! Dynamic Fire Captain with extensive experience at the Town of Cary, excelling in emergency response and resource management. Proven track record in training program development and community outreach, enhancing public safety awareness. Strong leadership and communication skills foster team cohesion and operational efficiency, ensuring effective incident command and personnel development.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Fire Captain

Town of Cary
Cary
10.1997 - 07.2025
  • Supervised emergency response operations during critical incidents and natural disasters.
  • Coordinated training programs for firefighters to enhance skills and safety practices.
  • Collaborated with local agencies to develop strategic fire prevention initiatives.
  • Conducted safety inspections of equipment and facilities to ensure compliance standards.
  • Managed daily shift schedules and resource allocation for optimal staffing levels.
  • Led incident debriefings to analyze response effectiveness and improve future operations.
  • Facilitated community outreach programs to educate citizens on fire safety measures.
  • Implemented standard operating procedures to streamline emergency response processes.
  • Responded to emergency calls and managed the on-site operations of medical, hazardous materials, and rescue incidents.
  • Ensured that firefighter safety protocols were followed on all emergency scenes.
  • Provided leadership and guidance to assigned crew members during drills, exercises, and real-world operations.
  • Maintained records of all fire-related activities including incident reports, maintenance logs, and training documents.
  • Conducted daily inspections of firefighting equipment, apparatus, and facilities.
  • Participated in public outreach events designed to educate citizens about fire safety best practices.
  • Monitored shift activities to ensure compliance with departmental policies and procedures.
  • Supervised subordinate firefighters in the performance of their duties.
  • Established goals for personnel development by providing feedback regarding job performance evaluations.
  • Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
  • Conducted search and rescue operations, quickly analyzed medical emergencies and administered first aid to injured persons.
  • Facilitated communication between departments within the organization in order to enhance coordination efforts when responding to incidents.
  • Aided with preparation, review and monitoring of department budget.
  • Organized meetings with community groups to discuss fire prevention initiatives and risk management measures.

Education

Bachelor of Arts - Physical Education

University of North Carolina At Wilmington
Wilmington, NC
05-1997

Skills

  • Resource management
  • Emergency response
  • Public education
  • Training program development
  • Incident command
  • Team leadership
  • Community outreach
  • Record keeping
  • Budget management
  • Communication skills
  • Fire response team direction
  • Emergency response procedures
  • Staff performance evaluation
  • Personnel management
  • Emergency management
  • Time management
  • Staff development and leadership
  • Active listening
  • Interpersonal communication

Accomplishments

  • NC Teaching Fellow Scholarship Recipient

Certification

  • NC Certified Firefighter Level II
  • NC EMT
  • NC Technical Rescuer
  • Fire Instructor I

References

References available upon request.

Timeline

Fire Captain

Town of Cary
10.1997 - 07.2025

Bachelor of Arts - Physical Education

University of North Carolina At Wilmington

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Shannon Everette