Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Chavis

Kernersville

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Specimen Processor

LabCorp
Burlington
09.2025 - Current
  • Processed biological specimens for timely analysis and testing.
  • Prepared samples by labeling and organizing for laboratory procedures.
  • Maintained accurate records of specimen handling and storage procedures.
  • Properly prepare and store excess specimen samples

Customer Service Representative

PepsiCo
Winston-Salem
04.2024 - 08.2025
  • Assisted customers with inquiries and product information efficiently.
  • Resolved customer complaints through effective communication and problem-solving skills.
  • Processed orders and maintained accurate records in the customer management system.

Account Manager

BNSF Logistics
High Point
09.2023 - 01.2024
  • Managed client accounts to ensure satisfaction and retention.
  • Coordinated logistics operations for timely delivery of goods.
  • Developed strong relationships with clients and key stakeholders.
  • Warm calling potential clients to build a customer based relationship

Education

Robert B Glenn High School
Kernersville, NC

Some College (No Degree) - Criminal Justice

Penn State
Abington, PA

Skills

  • specimen processing
  • sample preparation
  • record maintenance
  • 4 specimen handling
  • time management
  • problem-solving
  • patience
  • communication
  • empathy

Timeline

Specimen Processor

LabCorp
09.2025 - Current

Customer Service Representative

PepsiCo
04.2024 - 08.2025

Account Manager

BNSF Logistics
09.2023 - 01.2024

Robert B Glenn High School

Some College (No Degree) - Criminal Justice

Penn State
Shannon Chavis