Shaniya Holloway
Greensboro
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills at Wendy's. Proven ability to lead teams effectively while maintaining high standards of quality and safety. Experienced in managing operations and training staff, ensuring compliance and fostering a positive environment. Committed to excellence in every aspect of service delivery.
Overview
2025
2025
years of professional experience
Work History
Cashier
Chic Fil-A
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Medical Assistant
Cone Health
- Sanitized, restocked, and organized exam rooms and medical equipment.
- HIPPA compliance training and adhere to patient privacy
- Infection Control adhering to infection control protocols
- Ensuring accuracy in documentation, billing and other administrative tasks
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Kitchen Manager
East Coast Wings + Grill
04.2024 - 12.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Shift Lead Supervisor
Wendys
02.2020 - 02.2022
- Supervised and directed team members during assigned shifts, ensuring efficient workflow and adherence to company standards.
- Managed daily operations, including scheduling, task assignment, and inventory control."
- Ensured adherence to all company policies, safety regulations, and legal guidelines.
- Provided exceptional customer service, addressing inquiries and resolving complaints effectively.
- Trained and mentored new team members, providing guidance and support
Education
Triad Math And Science Academy
Medical Assistant -
Stepful
Online01.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Adaptability
- Coaching skills
- Effective communication
- Strong leadership
- Customer service excellence
Timeline
Kitchen Manager
East Coast Wings + Grill
04.2024 - 12.2024
Shift Lead Supervisor
Wendys
02.2020 - 02.2022
Cashier
Chic Fil-A
Medical Assistant
Cone Health
Triad Math And Science Academy
Medical Assistant -
Stepful
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