Felicia Brown
Fayetteville
Summary
Dynamic professional with a proven track record at Publix, excelling in team leadership and contract negotiation. Achieved significant sales growth through innovative promotions and effective client relationship management. Skilled in analytical thinking and dedicated to maintaining high standards of customer service and operational excellence.
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Cumberland County School Board
Van Story Hills Elementary School
Fayetteville
08.2023 - Current
- Organized food supplies and ingredients to ensure efficient meal production.
- Designed child nutrition plans with regard to possible health side effects.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Maintained accurate records of food purchases, inventory, production and distribution.
Realtor Sales Associate
The Keyes Company
Fort Lauderdale
01.2021 - 10.2024
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
- Presented properties to potential buyers and addressed questions.
- Increased personal revenue by completing multiple home and property sales.
- Prepared and delivered sales presentations.
Cake Decorator
The Fresh Market
Boca Raton
07.2020 - 03.2021
- Prepared merchandise for purchase or rental.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Coordinated the baking schedule to ensure a continuous supply of fresh products.
- Maintained accurate records of inventory levels throughout the day including tracking sales numbers for each item sold.
Bakery Manager
Publix
Pompano Beach
07.2004 - 02.2019
- Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
- Trained, managed and motivated employees to promote professional skill development.
- Conducted department walkthrough to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Coordinated with vendors and suppliers to negotiate pricing, delivery schedules, and ensure the quality of ingredients.
- Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
- Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
- Implemented and executed merchandising programs to maintain and increase sales.
- Directed and supervised staff performance.
- Negotiated contracts with suppliers regarding delivery dates, payment terms and product specifications.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Education
North Carolina Public Notary
Fayetteville Technical Community College
Fayetteville, NC09-2024
Certificate - Real Estate
Gold Coast School of Real Estate
Boca Raton, FL03-2020
High School Diploma -
Coral Springs High School
Coral Springs, FL05-1988
Skills
- Real estate marketing
- Contract negotiation
- Property valuation
- Client relationship management
- Sales presentation
- Lead generation
- Team leadership
- Cultural awareness
- Conflict resolution
- Task prioritization
- Teamwork and collaboration
- Analytical thinking
- Customer relations
- PPE compliance
- Team building
- Team management
- Supervision and leadership
- Dependable and responsible
Languages
English
Full Professional
References
References available upon request.
Timeline
Cumberland County School Board
Van Story Hills Elementary School
08.2023 - Current
Realtor Sales Associate
The Keyes Company
01.2021 - 10.2024
Cake Decorator
The Fresh Market
07.2020 - 03.2021
Bakery Manager
Publix
07.2004 - 02.2019
North Carolina Public Notary
Fayetteville Technical Community College
Certificate - Real Estate
Gold Coast School of Real Estate
High School Diploma -
Coral Springs High School
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