Shaniqua Jones
Wilson
Summary
Caring Manufacturing Supervisor experienced in team building and project oversight. Achieved improvements in process efficiency and quality output through effective resource coordination and supervision. Focused on driving productivity and optimizing workflows while maintaining high standards of safety and communication.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work History
Assembly Line Leader
Silgan
Wilson
09.2024 - Current
- Led daily team meetings to align team objectives and resolve operational challenges.
- Coordinated assembly line operations, optimizing workflow for maximum efficiency.
- Monitored production quality to adhere to company standards.
- Trained new team members on safety protocols and assembly procedures.
- Fostered positive work environment by promoting open communication among production personnel.
Salesperson
Waffle House
Wilson
06.2024 - 10.2024
- Ensured customer satisfaction through friendly, courteous, and efficient service, fostering repeat business.
- Greeted customers warmly as they entered the establishment.
- Taking orders, writing up and totaling orders
- Picking up and delivering orders to customers
- Calling out orders to Grill Operator
- Bussing tables, and washing dishes.
- Opened and closed cash registers, counted money, separated charge slips, coupons, and vouchers, balanced cash drawers, and made deposits accurately.
Stocking Associate
Walmart
08.2021 - 06.2024
- Unloaded daily delivery trucks using equipment to quickly remove and stage products
- Orchestrated reorganization of stockroom merchandise to promote successful inventory and cycle counts Completed floor replenishment to guarantee customer satisfaction and size availability
- Organized merchandise on floor, priced items with scan gun, and updated price tickets for promotional sales and expiration dates
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates
- Facilitated communication among team members to ensure smooth operations
- Answered customer questions and provided detailed product information
- Welcomed customers and guided them to their desired products
- Unloaded daily delivery trucks using equipment to efficiently stage products for optimal customer access
Salesperson
Waffle House
04.2021 - 07.2021
- Ensured customer satisfaction through friendly, courteous, and efficient service.
- Greeted customers warmly as they entered the store.
- Took customer orders and accurately recorded them for processing.
- Picking up and delivering orders to customers
- Calling out orders to Grill Operator
- Cleared tables and washed dishes to maintain cleanliness and organization.
- Opened and closed cash registers, counted money, separated charge slips, coupons, and vouchers, balanced cash drawers, and made deposits.
Personal Care Aide
Comforcare Home Care
04.2018 - 07.2020
- Assisted family members in planning healthy meals, purchasing ingredients, and cooking to enhance client nutrition and well-being
- Monitored progress and documented any patient health status changes keeping healthcare team updated
- Recorded vital signs such as temperature, blood pressure, pulse or respiration rate as directed by medical or nursing staff
- Recorded vital signs including temperature, blood pressure, pulse, and respiration rate.
- Engaged patients through entertainment, conversation, and reading aloud to promote mental alertness and emotional wellbeing.
Inventory Associate
WIS International Inventory Service
02.2018 - 03.2018
- Maintained accurate inventory count, tracked usage, and documented variances to support inventory integrity
- Utilized hand-held devices and computers to record, monitor inventory levels, and conduct audits to identify and correct inaccuracies
- Recorded shortages and discrepancies to ensure up-to-date and precise inventory records
- Organized inventory storage systematically to maintain cleanliness and accessibility
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Order Picker
ACME United Corporation
09.2017 - 11.2017
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins
- Reduced fulfillment errors by utilizing RF scanners for accurate item selection and placement in bins
- Organized aisles and relocated boxes to maximize floor space, facilitating efficient movement for forklift operators
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse
- Collaborated with customers to customize packing according to specific preferences and requirements.
Warehouse Packer
RR Donnelley & Sons Co
05.2012 - 07.2014
- Checked products for damage or other issues before packing into boxes
- Inspected products for damage or defects prior to packing into boxes, ensuring quality control.
- Labeled and shrink-wrapped pallets for shipments
- Built and wrapped pallets to secure shipment with freight carriers
- Created shipping labels to complete daily order processing
- Generated shipping labels for accurate order processing, facilitating timely dispatch.
- Maintained cleanliness and organization in warehouse, promoting safety and operational efficiency.
Education
Bachelor Of Science - Interdisciplinary Studies
Chowan University
Murfreesboro, NC 08.2011 - 05.2017
Skills
- Production management
- Quality assurance
- Safety compliance
- Manufacturing standards
- Production quality
- Process optimization
- Machinery maintenance
- Workflow coordination
- Workforce coordination
- Team leadership
- Problem-Solving
- Multitasking
- Organizational Skills
- Attention to Detail
- Effective communication
- Team collaboration
- Active Listening
- Customer care
- Problem solving
Volunteer Experience
- Home Aid - Assisted patients with bathing, dressing, daily hygiene care and grooming. Provided patients with transportation to and from doctor appointments.
- Family Support – Provided support to families through education on procedures, regimes, prevention and care
- Resolved product issue though consumer testing
Onlineproperties
linkedin.com/in/shaniqua-jones-038101199
Timeline
Assembly Line Leader
Silgan
09.2024 - Current
Salesperson
Waffle House
06.2024 - 10.2024
Stocking Associate
Walmart
08.2021 - 06.2024
Salesperson
Waffle House
04.2021 - 07.2021
Personal Care Aide
Comforcare Home Care
04.2018 - 07.2020
Inventory Associate
WIS International Inventory Service
02.2018 - 03.2018
Order Picker
ACME United Corporation
09.2017 - 11.2017
Warehouse Packer
RR Donnelley & Sons Co
05.2012 - 07.2014
Bachelor Of Science - Interdisciplinary Studies
Chowan University
08.2011 - 05.2017