SHANICE MILLER
UNC Medical Center
Rougemont
1
Certification
4
years of professional experience
Compassionate License Clinical Social Work Associates, professional with expertise in crisis intervention, case management, and personalized treatment planning. Delivers effective mental health services that address diverse client needs while collaborating with multidisciplinary teams to enhance care outcomes.
Work History
Inpatient Social Worker
5 Months- Support patient care needs on Medicine and Gynecology service line
- Assessed inpatient psychosocial needs to support safe discharge planning and care transitions.
- Established trusting relationships with patients through active listening, empathy, and understanding of diverse cultural backgrounds.
- Conducted psychosocial assessments to identify patient strengths, needs, and potential barriers to recovery.
- Facilitated patient and family counseling during crises, addressing adjustment, coping, and support barriers.
- Connected patients to financial, housing, transportation, and behavioral health resources.
Clinical Social Worker
1 Year 6 Months- Assessed patient needs and facilitated connections with appropriate services to enhance care.
- Managed discharge planning and placement operations to ensure smooth transitions for patients.
- Developed skills in patient care management in managing FL2/PASRR documentation.
- Collaborated effectively with interdisciplinary team.
- Developed experience in treating diverse patient populations in treating patients in both emergency department and inpatient environments.
- Delivered essential resources to patients.
- Delivered essential resources to patients, improving access to necessary support.
Psychotherapist, Private Practice
9 Months- Crafted personalized therapeutic strategies, resulting in improved client engagement and progress.
- Engaged with children, adolescents, and adults to foster inclusive therapeutic environments.
- Honed skills in comprehensive diagnostics, contributing to accurate assessments and effective treatment plans.
Clinical Social Worker
1 Year 1 Month- Coordinated discharge planning for housing options, ensuring smooth transitions to Oxford housing, transitional housing, and group homes.
- Facilitated mental health referrals for ACTT team and rehabilitation programs, enhancing access to necessary services.
- Facilitated mental health referrals for ACTT team and rehabilitation treatment programs.
- Defined goals and created comprehensive treatment strategies.
- Conducted structured group interventions focused on CBT and DBT methodologies.
- Implemented strategies to enhance safety in collateral processes.
- Organized family meetings to improve collaboration and understanding among family members and treatment teams.
Director of Social Services
1 Year 2 Months- Coordinated and facilitated care plan sessions to ensure comprehensive patient support.
- Provided support to VA patients through home health and follow-up care.
- Supported VA patients with home health services and follow-up care to enhance recovery outcomes.
- Developed proficiency in PASRR and Medicaid systems.
- Managed grievance resolution processes to ensure compliance with organizational policies.
- Collaborated with diverse teams across various disciplines.
Residential Counselor
10 Months- Supervised youth in behavior and mental health programs, setting and monitoring personal goals for development.
- Ensured timely and accurate medication distribution to support patient care.
- Facilitated conflict resolution by actively listening and providing constructive feedback.
- Exhibited strong listening abilities and delivered healthy feedback during conflict resolution.
- Regularly set clear boundaries and exhibit non-judgmental behavior to fulfill needs.
- Supported adolescents in participating in community events.
- Built strong rapport with clients through empathetic communication and honesty.
Education
Master of Social Work - Clinical Social Work
Bachelor of Social Work
Skills
Safety planning
Suicide risk assessment
Mental Health diagnostic screening
Therapeutic interventions
Coping strategies
Complex case management
Dialectical behavior therapy
Resource navigation
Mental health evaluation
Clinical best practices
Progress monitoring
Active listening
Written communication
Problem-solving
Complex situation management
Psychoeducation
Certification
LCSWA - Licensed Clinical Social Worker Associates
Timeline
Inpatient Social Worker
UNC Medical Center
05.2026 - CurrentRead More
Clinical Social Worker
Annie Penn - Cone Health Hospital
11.2024 - 05.2026Read More
Psychotherapist, Private Practice
The S.E.L Group
04.2024 - 01.2025Read More
Clinical Social Worker
Cone Health Behavioral Health Hospital
10.2023 - 11.2024Read More
Residential Counselor
Youth Unlimited
11.2022 - 09.2023Read More
Director of Social Services
Liberty - Summerstone Nursing and Rehab Center
08.2022 - 10.2023Read More
North Carolina Central University
Bachelor of Social Work
Read More
Walden University
Master of Social Work from Clinical Social Work
Read More