Detail-oriented Scheduling Coordinator with a proven ability to manage over 100 patient appointments weekly. Strong multitasking and organizational skills enhance clinic efficiency and improve patient experiences.
Overview
7
7
years of professional experience
Work History
Referrals Coordinator/Scheduling Coordinator
Dunn Heart and Vascular
Dunn, NC
05.2019 - 01.2026
Coordinated patient scheduling and appointment management to enhance clinic efficiency.
Entered data, generated reports, and produced tracking documents.
Scheduled New Patient Appointments. Creating charts for new patients gathering demographic information. Collected copays.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Monitored front areas so that questions could be promptly addressed.
Coordinated patient scheduling for over 100 appointments weekly, optimizing workflow and resource allocation.
Education
Associate of Applied Science - General Office Technology
Fayetteville Technical Community College
Fayetteville, NC
05.1981
High School Diploma -
Cape Fear High School
Fayetteville, NC
06.1978
Skills
Multitasking and organization
Customer service
Data entry
Decision-making
MS office
Schedule coordination
Scheduling and calendar management
Work Planning and Prioritization
Recordkeeping
Patient scheduling
Medical terminology
Insurance verification
Patient registration
Adaptability and flexibility
Phone and email etiquette
Appointment scheduling
Timeline
Referrals Coordinator/Scheduling Coordinator
Dunn Heart and Vascular
05.2019 - 01.2026
Associate of Applied Science - General Office Technology