Shane Rogers
Greensboro
Summary
Dynamic sales professional with a proven track record at Target and Sunglass Hut, excelling in customer relations and team leadership. Recognized for outstanding people skills and cash handling accuracy, equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. :D
Overview
3
3
years of professional experience
Work History
Sales Associate
Target
05.2024 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate Manager
Sunglass Hut - Luxottica
06.2023 - 03.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
- Trained personnel on policies, procedures and communications for in-person and telephone etiquette.
Education
High School Diploma -
Guilford Technical Community College
Jamestown, North Carolina, NC12-2026
Skills
- Cash handling accuracy
- Excellent people skills
- Outgoing personality
- Teamwork and collaboration
- Reliable and punctual
Languages
Spanish
Elementary
Interests
- learning new cooking techniques and expanding my culinary skills
- enjoy helping others and giving back to the community
- Martial Arts
- Music/learning instruments
- Video Gaming
Timeline
Sales Associate
Target
05.2024 - Current
Sales Associate Manager
Sunglass Hut - Luxottica
06.2023 - 03.2024
High School Diploma -
Guilford Technical Community College