Shane Lauver
Cary
Summary
Motivated Vocal Music Education student with experience in food and beverage service, developing strong time management, leadership, collaboration, and communication skills. As a Teacher's Assistant, facilitated student connections and enhanced problem-solving abilities through conflict mediation. Balances academic and work responsibilities effectively.
Overview
4
4
years of professional experience
Work History
Team Member
Kona Ice of Western Wake
Apex, NC
05.2026 - Current
- Provided excellent customer service, enhancing overall customer satisfaction.
- Collaborated with team members to ensure efficient operation during peak hours.
- Assisted in preparing and serving a variety of frozen treats to customers.
- Maintained cleanliness and organization of the service area and equipment.
Cashier
Goodberry’s Frozen Custard
Cary, NC
02.2025 - 05.2026
- Communicated with customers to ensure satisfaction with their experience
- Processed customer orders in a fast-paced environment, ensuring accuracy and efficiency.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced at shift end.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Server
Stoneridge Gracious Retirement Living
Cary
06.2022 - 06.2024
- Delivered meals to residents with care and professionalism, enhancing dining experience
- Collaborated with team members to foster positive and welcoming atmosphere for residents
- Maintained cleanliness and organization of dining areas in compliance with health and safety regulations, ensuring safe dining environment
Education
High School -
Green Hope
Cary, NC06-2026
Bachelor of Music Education - Music Education
Wingate University
Wingate, NC05-2030
Skills
- Customer service
- Multitasking
- Problem-solving skills
- Clear communication
- Leadership and collaboration
- Results-driven professional
Timeline
Team Member
Kona Ice of Western Wake
05.2026 - Current
Cashier
Goodberry’s Frozen Custard
02.2025 - 05.2026
Server
Stoneridge Gracious Retirement Living
06.2022 - 06.2024
High School -
Green Hope
Bachelor of Music Education - Music Education
Wingate University
AWARDS AND ACHIEVEMENTS
Most Improved Vocalist, Green Hope High School, Cary, NC - June 2024, NC Honors - High School - Chorus, North Carolina - September 2024, Beginning Treble Choir Teachers Assistant - Green Hope High School - 2025-2026, 100+ 5 star google reviews for the Davis drive location at Goodberrys mentioning my service skills