Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shane Groves

Gastonia

Summary

Dynamic Commercial Project Manager with 24 years of experience at GSM Services, excelling in project scheduling and team leadership. Proven track record of delivering projects on time and within budget while fostering strong client relationships. Adept at strategic planning and conflict resolution, driving improved project outcomes and customer satisfaction.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Commercial Project Manager

GSM Services
03.2025 - 09.2025
  • Coordinated project timelines and deliverables to ensure alignment with client expectations.
  • Assisted in managing budgets and financial forecasts for commercial projects.
  • Monitored project progress, identifying potential risks and proposing mitigation strategies.
  • Assessed individual team member performance and provided constructive feedback, resulting in improved overall project outcomes.
  • Cultivated strong relationships with clients, fostering trust and promoting repeat business opportunities.
  • Delivered projects on time and within budget through diligent planning, scheduling, and resource allocation.
  • Managed cross-functional teams to ensure seamless execution of all project tasks from inception to completion.
  • Evaluated vendor proposals for quality assurance purposes, ensuring the selection of the best-suited partners for each project.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Recruited and oversaw personnel to achieve performance and quality targets.

Commercial Project Manager

LKN Mechanical
11.2024 - 03.2025
  • Coordinated project timelines and deliverables to ensure alignment with client expectations.
  • Monitored project progress, identifying potential risks and proposing mitigation strategies.
  • Assessed individual team member performance and provided constructive feedback, resulting in improved overall project outcomes.
  • Cultivated strong relationships with clients, fostering trust and promoting repeat business opportunities.
  • Delivered projects on time and within budget through diligent planning, scheduling, and resource allocation.
  • Managed cross-functional teams to ensure seamless execution of all project tasks from inception to completion.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • hands on approach with assisting with necessary field ops.

Commercial Project Manager

Team Mechanical
10.2023 - 10.2024
  • Coordinated project timelines and deliverables to ensure alignment with client expectations.
  • Monitored project progress, identifying potential risks and proposing mitigation strategies.
  • Assessed individual team member performance and provided constructive feedback, resulting in improved overall project outcomes.
  • Cultivated strong relationships with clients, fostering trust and promoting repeat business opportunities.
  • Delivered projects on time and within budget through diligent planning, scheduling, and resource allocation.
  • Managed cross-functional teams to ensure seamless execution of all project tasks from inception to completion.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Recruited and oversaw personnel to achieve performance and quality targets.

Commercial Dept. Director

Airo Mechanical
03.2023 - 10.2023
  • Oversaw departmental operations, ensuring alignment with company objectives and regulatory compliance.
  • Led cross-functional teams to enhance workflow efficiency and reduce operational bottlenecks.
  • Developed and implemented strategic initiatives to improve service delivery and customer satisfaction.
  • Hired to upstart a Commercial construction division in an existing Residential HVAC / Plumbing Company.


Residential/Commercial Division Manager

GSM Services
06.1999 - 03.2023
  • 23 years of service in multiple roles, grew up Professionally within the company, learning the HVAC trade from the ground up.
  • served in roles of sheet metal apprentice, sheet metal foreman, start / test technician, service technician, and project manager in both residential and commercial divisions.
  • 8 years of direct field experience in residential add on replacement & new construction.
  • 15 years of combined residential & commerical project management experience.
  • have major experience in all fields of service within the HVAC trade, with the exception of sales/estimating.

Education

High School Diploma -

Hunter Huss High
Gastonia, NC
05-1999

Skills

  • Project scheduling
  • Industry expertise
  • Customer service
  • Critical thinking
  • Team leadership
  • Decision-making
  • Relationship building
  • Customer relationship management
  • Conflict resolution
  • Professionalism
  • Staff management
  • Complex Problem-solving
  • Strategic planning
  • Quality assurance
  • Project management
  • Technical understanding
  • Project planning
  • Professional demeanor
  • Project management software

Certification

  • NATE certified service technician (2012)
  • EPA Certification Type 1 & 11
  • OSHA 10
  • PHCC Project Management Certification

Timeline

Commercial Project Manager

GSM Services
03.2025 - 09.2025

Commercial Project Manager

LKN Mechanical
11.2024 - 03.2025

Commercial Project Manager

Team Mechanical
10.2023 - 10.2024

Commercial Dept. Director

Airo Mechanical
03.2023 - 10.2023

Residential/Commercial Division Manager

GSM Services
06.1999 - 03.2023

High School Diploma -

Hunter Huss High

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Shane Groves