Shana Wheeler
Charlotte
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Correction Officer
Mecklenburg County Sheriff's Office
02.2021 - Current
- Facilitated effective communication between residents and staff to address concerns.
- Prepared incident reports documenting disturbances and policy violations accurately.
- Implemented conflict resolution strategies to de-escalate tense situations effectively.
- Collaborated with mental health professionals to support inmate rehabilitation initiatives.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
PREA Compliance Manager
Mecklenburg County Sheriff's Office
08.2024 - 10.2025
- Led compliance audits to ensure adherence to local, state, and federal regulations.
- Developed and implemented training programs for staff on compliance policies and procedures.
- Conducted risk assessments to identify potential areas of non-compliance within operations.
- Collaborated with legal counsel to address compliance issues and mitigate risks effectively.
- Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
Correction Officer
New York City Department of Corrections
06.2016 - 12.2020
- Facilitated effective communication between inmates and staff to address concerns.
- Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
- Trained new officers on protocols, safety procedures, and emergency response techniques.
- Supported mental health initiatives within the institution by working closely with psychological services personnel to identify and address inmate concerns or needs.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
Education
Bachelor of Science - Criminology
Johnson C. Smith
Charlotte06-2030
Skills
- Verbal communication
- De-escalation techniques
- Integrity and honesty
- Leadership qualities
- Relationship building and management
- Assertiveness
- Discretion and confidentiality
- Accountability
- Crisis Intervention Trained (CIT)
Timeline
PREA Compliance Manager
Mecklenburg County Sheriff's Office
08.2024 - 10.2025
Correction Officer
Mecklenburg County Sheriff's Office
02.2021 - Current
Correction Officer
New York City Department of Corrections
06.2016 - 12.2020
Bachelor of Science - Criminology
Johnson C. Smith