Shamika Lee

Results-driven professional with over 10 years of experience in management, customer service, and behavioral health. Proven ability to streamline operations, manage teams effectively, and deliver exceptional service to clients. Adept at problem-solving, communication, and multitasking in fast-paced environments.

Reliable Mover familiar with scheduling, customer service and compliance. Strong time management and conflict resolution skills.

Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style.

Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.

• Streamlined operational processes at Freight Taxi Xpress, reducing delays by 15%.
• Recognized for exceeding upselling goals at Alorica, contributing to a 10% revenue increase.
• Successfully mentored clients to meet their treatment goals, fostering long-term improvements.