Shameka Mclean
Fayetteville
Summary
Dynamic leader with a proven track record at Dollar General, excelling in customer service and money handling. Spearheaded operations, enhancing store performance and customer satisfaction. Cultivated strong team leadership and decision-making skills, achieving significant reductions in cash discrepancies.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Dollar General
03.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Store Manager
Dollar General
11.2017 - 03.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
Jackson High School
Jackson, MI06-1994
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Assistant Manager
Dollar General
03.2022 - Current
Store Manager
Dollar General
11.2017 - 03.2022
High School Diploma -
Jackson High School
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