Shakiya Mcclean
Winston-Salem
Summary
Communicative Public Safety Officer gifted at empowering, guiding and influencing others to maintain law and order. Excellent problem-solving and multitasking abilities. Highly dedicated individual exhibiting the highest degree of professionalism.
Overview
8
8
years of professional experience
Work History
Public Safety Officer
Novant Health, Forsyth Medical Center
04.2023 - Current
- Utilized clear communication and interpersonal skills to build relationships with patients.
- Answered emergency calls for help from nursing staff and patients.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Patrolled assigned areas on foot, or by vehicle.
- Safely used firearms and other modern medical and police equipment.
Detention Officer
Forsyth County Sheriff's Department
02.2020 - 03.2023
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Regularly conducted security and sanitation checks.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Processed inmates by taking photographs and fingerprints.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Made rounds at specified intervals and conducted head counts and roll calls.
Patient Server
Crothall Services
06.2017 - 02.2020
- Served food and beverages promptly with focused attention to patient needs.
- Cultivated warm relationships with patients.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Inspected dishes and utensils for cleanliness.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for patients.
- Used slow periods to restock glasses, trays, and tube feeding formula.
Crew Member
McDoanlds
08.2015 - 06.2017
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
High School Diploma -
Mount Tabor High School
Winston Salem, NC06.2017
Skills
- Effective Working Relationships
- Problem-Solving
- Active-Listening
- Time Management
- Surveillance and Patrol
- Security Management
- Law Enforcement
Timeline
Public Safety Officer
Novant Health, Forsyth Medical Center
04.2023 - Current
Detention Officer
Forsyth County Sheriff's Department
02.2020 - 03.2023
Patient Server
Crothall Services
06.2017 - 02.2020
Crew Member
McDoanlds
08.2015 - 06.2017
High School Diploma -
Mount Tabor High School
Similar Profiles
Connie KnightConnie Knight
Registered Nurse at Novant Health, Forsyth Medical CenterRegistered Nurse at Novant Health, Forsyth Medical Center
Mark SiceloffMark Siceloff
Registered/Registered Charge Nurse, Emergency Department at Novant Health, Forsyth Medical CenterRegistered/Registered Charge Nurse, Emergency Department at Novant Health, Forsyth Medical Center
Debryah WashingtonDebryah Washington
Registered Nurse, Emergency Department at Novant Health, Forsyth Medical CenterRegistered Nurse, Emergency Department at Novant Health, Forsyth Medical Center