Shakimah Hill
Greensboro
Summary
Dynamic operations professional with 21 years of experience seeking an Operations Manager role. Proven track record in overseeing operational departments, implementing cost-saving strategies, and managing large teams, including recent experience as a Warehouse Operations Manager at NFI Industries. Expertise in continuous improvement, inventory control, and supply chain management, with a strong focus on safety and efficiency.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Warehouse Supervisor
DSV Air & Sea
Browns Summit, NC
03.2025 - Current
- Supervised daily warehouse operations, ensuring adherence to safety protocols and operational efficiency.
- Trained and mentored staff on best practices in inventory management and equipment usage.
- Implemented process improvements that streamlined workflows and enhanced productivity across teams.
- Coordinated shipping schedules, optimizing freight transportation and reducing turnaround times.
- Monitored inventory levels, conducting regular audits to maintain accuracy and minimize discrepancies.
Warehouse Inventory Supervisor
LT Apparel Group
Browns Summit, NC
10.2023 - Current
- Oversee inventory records and maintain accurate documentation of imports and exports.
- Develop training materials to enhance departmental operations and employee performance.
- Supervise the operation of an autostore, which manages over 30% of the facility's inventory, and manage a team of 20 hourly employees.
Warehouse Operations Manager
NFI Industries
High Point, NC
05.2022 - 10.2023
- Led operational departments, including Receiving, Picking, VAS, and Shipping, on third shift, managing a team of four salaried supervisors.
- Designed and implemented staffing strategies aligned with volume forecasts, achieving annual cost savings of $196k through strategic initiatives.
- Developed and trained new management personnel, enhancing leadership capabilities and supporting recruitment processes by reviewing resumes and conducting interviews.
- Maintained compliance with safety regulations and company policies, ensuring a safe work environment and contributing to continuous quality improvement initiatives.
Operations Supervisor
NFI
High Point, NC
04.2019 - 05.2022
- Supervised warehouse personnel to ensure safe, clean, and efficient operations, aligning with established service standards.
- Developed and implemented shipping and receiving schedules to enhance operational efficiency and meet prescribed objectives.
- Created and maintained training programs for staff development, focusing on effective hiring, training, and motivation strategies.
- Managed equipment allocation and maintenance coordination, optimizing resource utilization and operational performance.
Group Lead II
Southern Optical
Greensboro, NC
08.2014 - 05.2019
- Managed over 400 accounts, ensuring timely and accurate delivery of products.
- Oversaw accounts payable processes, guaranteeing accurate and punctual payment of accounts.
- Supervised outsourced operations to maintain quality and efficiency of services.
Group Leader
Tool Crib Attendant
Hopkinsville, KY
06.2011 - 06.2014
- Managed inventory of hand tools and equipment, ensuring accurate tracking and efficient organization to support operational needs.
- Conducted inspections to assess tool and equipment conditions, facilitating timely replacements and maintaining optimal functionality.
92A Automated Logistical Specialist Veteran
United States Army
07.2003 - 05.2011
- Developed and managed efficient supply support systems, enhancing inventory control and warehouse operations.
- Operated and maintained comprehensive materials validation and distribution processes, ensuring accuracy and timeliness.
- Cultivated strong vendor relations and executed purchasing strategies, contributing to improved supply chain management.
- Demonstrated exceptional communication skills, effectively collaborating across all organizational levels to achieve performance standards.
Education
Associate of Arts - General Studies
Central Texas College
Killeen, TXBachelor of Science - Leadership
Trident University International
Cypress, CASkills
- Hand Tools
- Inventory
- Excel
- Forklift
- Forklift Certified
- Procurement
- Cadence
- Teaching
- PowerPoint
- CPR
- Time Management
- Training
- Receptionist
- Microsoft Office
- Filing
- Word
- Fast Learner
- CPR Certified
- Typing
- Operations
- Management
- Inventory Control
- MS Office
- Microsoft Word
- Sap
- Logistics
- Oracle
- Optifacts
- Sars
- Microsoft PowerPoint
- Credit
- Inspects
- Machine Tools
- Mark
- Materials
- Warehouse Management
- 5s
- Lean
- Shipping & Receiving
- Six Sigma
- Warehouse Supervisor Experience
- Employee Evaluation
- Program Development
- ERP Systems
- Supply Chain
- Lean Six Sigma
- Materials Management
- Production Planning
- Transportation Management Systems
- Data Analysis Skills
- Order Management System
- Root Cause Analysis
- Manufacturing
- Microsoft Access
- Continuous Improvement
- Iso 9001
- Order Fulfillment
- Purchasing
- Leadership
- Senior Leadership
- Operations Management
- Schedule Management
- Interviewing
- Supervising Experience
- Distribution Center
- Supply Chain Management
Certification
- Forklift Certification
- CPR Certification
- HACCP Certification
- Certified Quality Auditor
Timeline
Warehouse Supervisor
DSV Air & Sea
03.2025 - Current
Warehouse Inventory Supervisor
LT Apparel Group
10.2023 - Current
Warehouse Operations Manager
NFI Industries
05.2022 - 10.2023
Operations Supervisor
NFI
04.2019 - 05.2022
Group Lead II
Southern Optical
08.2014 - 05.2019
Group Leader
Tool Crib Attendant
06.2011 - 06.2014
92A Automated Logistical Specialist Veteran
United States Army
07.2003 - 05.2011
Associate of Arts - General Studies
Central Texas College
Bachelor of Science - Leadership
Trident University International