Open To Work
Shakeya Bond
Charlotte
Summary
Detail-oriented and highly motivated Certified Professional Coder (CPC) with strong knowledge of ICD-10-CM, CPT, and HCPCS Level II coding systems. Skilled in medical terminology, anatomy and physiology, healthcare documentation review, and insurance billing processes. Committed to coding accuracy, compliance, and revenue cycle excellence. Seeking an entry-level medical coding position where I can contribute analytical skills and dedication to quality patient record management.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Registered Medical Assistant
Novant Health Neurosurgery and Spine
Charlotte, NC
11.2018 - Current
- Facilitate 30 patients daily intake processes, ensuring accurate medical history documentation.
- Supported clinical staff by preparing examination rooms and restocking rooms.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills and escribe prescriptions to pharmacies.
- Insurance verifications, processing referrals, completing peer to peer with referrals are under review.
- Remove staples and sutures post op patients.
- Taught patients about medications, procedures, and care plan instructions.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Collaborated with the specialty healthcare team to create personalized care plans for patients.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, blood pressure, weight, fall risk screening, depression screening, food security screening, and allergies.
- Maintain 60 patients referral daily in work queue with documentation on follow through the referral status
- Trained new staff on proper procedures and work flow in my specialty department
Certified Medical Assistant
Jacksonville Orthopedic Institute
Jacksonville, FL
09.2013 - 08.2018
- Coordinated 25 patients daily intake and scheduling to optimize clinic workflow.
- Assisted in administering injections and performing diagnostic tests under physician supervision.
- Managed electronic health records, ensuring accuracy and compliance with HIPAA regulations.
- Developed patient education materials to enhance understanding of treatment plans and procedures.
- Trained new staff on office protocols and clinical procedures for improved team efficiency.
- Removed staples and sutures on post op shoulder, hip, knee, and ankle patients.
- Scheduled post op ,office visit, follow ups, new patient appointments.
- Coordinated 40 patient referrals and follow up referral daily scheduled appointments.
- Communicate with physician on daily clinic appointments schedule.
- Refilled prescriptions
Education
Certified Professional Coder - Healthcare
AAPC
Salt Lake City, UT05-2026
Certified Professional Biller - Healthcare
AAPC
Salt Lake City, UT12-2025
Certificate of Technical Studies - Registered Medical Assistant
American Medical Technologists
Rosemont, ILCertificate of Technical Studies - Certified Medical Assistant
Mandel School of Allied Health
New York, NYHigh School Diploma -
Boys And Girls High School
Brooklyn, NYSkills
- ICD-10 proficiency
- CPT coding
- HCPCS level II Coding
- Medical Terminology
- Anatomy & Physiology
- Attention to Detail
- Maintain HIPAA compliance and confidentiality standards
- CMS-1500 forms
- Health care experience 20 plus years
- Software Experience (Epic, EMR)
- Insurance Verification and Prior-Authorizations
- Medical Billing
Certification
- CPC - Certified Professional Coder
- CPB-Certified Professional Biller
- RMA - Registered Medical Assistant
- RPT-Registered Phlebotomy Technician
Timeline
Registered Medical Assistant
Novant Health Neurosurgery and Spine
11.2018 - Current
Certified Medical Assistant
Jacksonville Orthopedic Institute
09.2013 - 08.2018
Certified Professional Coder - Healthcare
AAPC
Certified Professional Biller - Healthcare
AAPC
Certificate of Technical Studies - Registered Medical Assistant
American Medical Technologists
Certificate of Technical Studies - Certified Medical Assistant
Mandel School of Allied Health
High School Diploma -
Boys And Girls High School