Shaiheim McRae
Durham
Summary
Experienced Leasing Professional with a strong track record in resident relations, data entry, and day-to-day property operations. I bring strong people skills, clear communication, and a problem-solving mindset to every task. I'm able to adapt and quick to learn whatever is needed to support the team and community.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Leasing Professional
Greystar
Durham
09.2022 - Current
- Be the first point of contact for prospective and current residents, delivering exceptional service throughout the leasing process
- Conduct property tours, manage lease applications, and coordinate move-ins and renewals
- Maintain resident satisfaction by responding to inquiries, resolving issues promptly, and collaborating with maintenance and property staff
- Consistently support occupancy goals through effective communication and follow-ups
Temp Leasing Professional
Full House Marketing
Raleigh
05.2022 - 08.2022
- Performed administrative duties such as filing paperwork or answering phone calls from potential renters.
- Created work orders and maintained a clean, organized leasing office
- Consistently support occupancy goals through effective communication and follow-ups
Service Agent
Enterprise Rent-A-Car
Chapel Hill
11.2019 - 03.2022
- Cleaned and maintained rental vehicles
- Provided shuttle service for customers and supported general operational tasks
Education
High School Diploma -
East Chapel Hill Highschool
Chapel Hill05-2015
Some College (No Degree) - Automotive Servicing
Durham Technical Community College
Durham, NCSkills
- Customer service and support
- Data En
- Sales expertise
- Issue resolution
- Interpersonal skills
- Data entry speed
Certification
- Dale Carnegie "Winning with Relationship Selling" Certificate
Timeline
Leasing Professional
Greystar
09.2022 - Current
Temp Leasing Professional
Full House Marketing
05.2022 - 08.2022
Service Agent
Enterprise Rent-A-Car
11.2019 - 03.2022
High School Diploma -
East Chapel Hill Highschool
Some College (No Degree) - Automotive Servicing
Durham Technical Community College
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